Practice Operations Lead - Healthcare

Penn Medicine; Exton (PA); On-site; USD 70,000 - 95,000; Full time

Job summary

Penn Medicine is a premier academic medical center in the United States. The Associate Practice Manager will provide strategic operational leadership across administrative, financial, regulatory, quality, human resources, and patient satisfaction domains for Penn Primary Care & Integrative Medicine- 724 W Lincoln Hwy.

This role requires coordinating with leadership, managing staff, and ensuring efficient, compliant operations.

Qualifications

• H.S. Diploma/GED is required.
• 3+ years of relevant experience; prior management experience in a healthcare setting preferred.
• Associate's Degree is preferred.

Responsibilities

• Provide strategic operational leadership for administrative, financial, regulatory, quality, HR, patient/employee satisfaction, and clinical aspects for the practice scope.
• Manage daily practice operations including scheduling, billing, and coordination of services.
• Champion quality initiatives and maintain patient-focused care while achieving financial goals.
• Serve as liaison to embedded specialists, external stakeholders, and UPHS partners.
• Oversee practice staff and drive efficiency through process improvement and technology adoption.

Education

H.S. Diploma/GED (Required)

Associate's Degree (Preferred)

Job description

Penn Medicine is a premier academic medical center in the United States. The Associate Practice Manager will provide strategic operational leadership across administrative, financial, regulatory, quality, human resources, and patient satisfaction domains for Penn Primary Care & Integrative Medicine- 724 W Lincoln Hwy.

This role requires coordinating with leadership, managing staff, and ensuring efficient, compliant operations.