Healthcare Practice Operations Leader

Penn Medicine, University of Pennsylvania Health System; Lititz (Lancaster County); On-site; USD 90,000 - 130,000; Full time

Job summary

Penn Medicine is seeking an Administrative Leader to oversee operations at the Kissel Hill Outpatient Center. This role provides strategic direction for patient scheduling, billing, and service delivery across multiple facilities, ensuring high quality care and efficient workflows.

The position requires guiding leadership, managing 20+ staff, and coordinating with clinical and administrative leaders to meet budget and quality targets.

Qualifications

• Bachelor’s degree required; 5+ years of management experience in healthcare preferred.

Responsibilities

• Oversees daily practice operations including scheduling, billing, and service coordination.
• Drives quality initiatives, patient satisfaction, and financial performance.
• Manages staff, budgets, and regulatory compliance across multiple sites.

Skills

Leadership

Communication

Customer service

Strategic planning

Staff development

Education

Bachelor's degree

Tools

EMR

Job description

Penn Medicine is seeking an Administrative Leader to oversee operations at the Kissel Hill Outpatient Center. This role provides strategic direction for patient scheduling, billing, and service delivery across multiple facilities, ensuring high quality care and efficient workflows.

The position requires guiding leadership, managing 20+ staff, and coordinating with clinical and administrative leaders to meet budget and quality targets.