A major academic health center in San Francisco seeks a Practice Coordinator to ensure seamless operations and exceptional customer service. This role involves managing patient scheduling, referrals, and revenue cycle management while coordinating care among various clinical disciplines. The ideal candidate must possess excellent communication and organizational skills, with a background in client service. This temporary position offers an opportunity to work in a dynamic healthcare environment, contributing to patient care and operational efficiency.
Qualifications
High School graduate or equivalent with four years related experience; or college degree and 6 months related experience.
Strong computer skills, including basic keyboarding skills and experience with at least two Office-type software programs.
Excellent customer service and communication/interpersonal skills, both over the telephone and directly.
Responsibilities
Manage referral work queues and act as the primary contact for referring physicians and new patients.
Coordinate outpatient and inpatient surgeries, ensuring proper communication with patients and hospital staff.
Secure outside medical records and prioritize scheduling for complex patients.
Skills
Customer service
Scheduling
Problem-solving
Communication
Organizational skills
Education
High School graduate or equivalent
College degree (preferred)
Tools
EPIC/APeX
Office software (Outlook, Word, Excel)
Job description
A major academic health center in San Francisco seeks a Practice Coordinator to ensure seamless operations and exceptional customer service. This role involves managing patient scheduling, referrals, and revenue cycle management while coordinating care among various clinical disciplines. The ideal candidate must possess excellent communication and organizational skills, with a background in client service. This temporary position offers an opportunity to work in a dynamic healthcare environment, contributing to patient care and operational efficiency.