Patient Care Operations Coordinator III

UCSF Health; San Francisco (CA); On-site; USD 43,959 - 62,956; Full time

Job summary

A leading health organization in San Francisco is seeking a Practice Coordinator 3 to support operations and enhance customer service. This role involves managing administrative tasks, assisting in patient scheduling, and ensuring optimal communication between departments. Candidates should have a high school diploma or equivalent with relevant experience and strong computer skills. Bilingual capabilities in Spanish, Cantonese, or Russian are preferred. The position is fully on-site, offering a dynamic work environment centered around patient care and support.

Qualifications

• High School graduate with four years related experience or a college degree and 6 months related experience.
• Strong computer skills and ability to navigate multiple patient records systems.
• Excellent communication and customer service skills.

Responsibilities

• Provide support to administrative teams for practice operations.
• Ensure accurate information flow between medical staff and departments.
• Facilitate patient scheduling and service recovery efforts.

Skills

Customer service skills

Communication skills

Problem-solving skills

Organizational skills

Basic math skills

Ability to work independently

Computer skills

Education

High School diploma or equivalent

College degree

Tools

Microsoft Office Suite

EPIC

Job description

A leading health organization in San Francisco is seeking a Practice Coordinator 3 to support operations and enhance customer service. This role involves managing administrative tasks, assisting in patient scheduling, and ensuring optimal communication between departments. Candidates should have a high school diploma or equivalent with relevant experience and strong computer skills. Bilingual capabilities in Spanish, Cantonese, or Russian are preferred. The position is fully on-site, offering a dynamic work environment centered around patient care and support.