Practice Operations Coordinator

Children's Healthcare of Atlanta; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Children’s Healthcare of Atlanta seeks an Administrative Assistant to support physician operations, ensuring efficient daily office workflow and safe patient care. You will manage appointment scheduling, maintain provider calendars using Epic, and collaborate with clinical teams to prepare for patient visits.

Candidates should have at least one year in an administrative role, a high school diploma, and strong Microsoft Office skills.

Qualifications

• Minimum one year of experience in administrative or office management in a physician clinic setting preferred.
• Strong communication and organizational abilities required.
• Proficient in Microsoft Office and Windows-based applications.

Responsibilities

• Serves as primary contact for patient appointment scheduling and may collaborate with centralized teams.
• Maintains provider and resource schedules using Epic and related tools.
• Supports department goals for patient access and metrics.
• Coordinates with clinical teams to ensure information and resources for patient care are available.
• Responds to Epic InBasket messages, emails, and scheduling inquiries.
• Manages recall lists, wait lists, and appointment referrals to optimize schedule utilization.

Skills

Verbal communication

Written communication

Organization

Customer service

Interpersonal skills

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree in Business, Healthcare, or related field

Tools

Microsoft Office

Epic

Windows-based applications

Job description

Children’s Healthcare of Atlanta seeks an Administrative Assistant to support physician operations, ensuring efficient daily office workflow and safe patient care. You will manage appointment scheduling, maintain provider calendars using Epic, and collaborate with clinical teams to prepare for patient visits.

Candidates should have at least one year in an administrative role, a high school diploma, and strong Microsoft Office skills.