Practice Operations Coordinator (Gastroenterology)

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a skilled administrative professional to coordinate physician practice operations and provide comprehensive support to clinic management. You will help ensure efficient operations and contribute to safe, high-quality patient care.

The role requires at least two years of administrative/office management experience in a healthcare setting, with knowledge of medical terminology and electronic medical records.

Qualifications

• Two years of experience in administrative or office management role.
• Associates degree or high school diploma with 3 years related physician practice experience.
• Knowledge of medical terminology.
• Administrative experience in healthcare or physician practice setting.
• Knowledge of electronic medical records.

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Reviewing, seeking information and timely response for provider/customer support such as EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions. Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Consistently exhibits appropriate behavior and holds self-accountable to expectations.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice. Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
• Effectively supports approved small or medium scale projects to enhance operations.
• May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
• Maintains provider and resource schedules.
• May perform other department-specific duties and other assignments as appropriate.

Skills

Communication skills

Organizational skills

Customer service

Interpersonal skills

Education

Associates degree

Bachelor’s degree

Tools

Microsoft Office

EPIC EMR

Job description

Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:00 PM

Shift End Time

4:30 PM

Worker Sub-Type

Regular

Job Description

Coordinates physician practice operations and provides a variety of administrative support to management of the physician practice or clinic. Proactively supports efforts that ensure efficient operations and support the delivery of safe and quality patient care.

Experience

• Two years of experience in administrative or office management role

Preferred Qualifications

• Bachelor’s degree in business, healthcare, or related field
• Knowledge of medical terminology
• Administrative experience in healthcare or physician practice setting
• Knowledge of electronic medical records

Education

• Associates degree or high school diploma with 3 years related physician practice experience

Certification Summary

• No professional certifications required

Knowledge, Skills, And Abilities

• Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
• Demonstrated skill at typing 45 error-free words per minute
• Proficiency in Microsoft Office Suites and other Windows-based applications

Job Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions. Demonstrates efforts to enhance process and maximize operations.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Consistently exhibits appropriate behavior and holds self-accountable to expectations.
• Actively participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Supports appropriate processes for resource management and revenue cycle functions within the practice. Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
• Effectively supports approved small or medium scale projects to enhance operations.
• May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
• Maintains provider and resource schedules.
• May perform other department-specific duties and other assignments as appropriate.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

2174 North Druid Hills Rd NE

Job Family

Practice Operations & Management