Practice Manager, Mental Health Clinic Leadership

Trinity Health MI; Ann Arbor (MI); On-site; USD 70,000 - 100,000; Full time

Job summary

Trinity Health IHA Medical Group in Ann Arbor, MI is seeking a Practice Manager to oversee clinical and administrative operations, drive profitability, and meet CORE metrics. This role ensures quality of care, patient access, staff satisfaction, and a positive patient experience.

You will direct daily operations, lead hiring and coaching, manage scheduling and timekeeping, and support quality improvement initiatives and disease management programs within a mission-driven organization.

Qualifications

• Bachelor’s degree preferred with 1-2+ years relevant work experience.
• Practice Management Certification or other relevant certifications preferred.
• Minimum leadership experience in a medical office environment; 2+ years supervising non-exempt staff.

Responsibilities

• Direct internal practice operations; create benchmarks, track and report progress.
• Research process improvements/efficiencies and implement changes.
• Collaborate with SMD, providers and management to develop vision and CORE Work plan.
• Provide suggestions to improve processes and customer experience.
• Assist with recruitment, hiring, orientation, training and coaching of staff.
• Maintain scheduling and time/attendance for staff.
• Evaluate staff performance; recommend promotions and disciplinary action.
• Ensure physician documentation and coding audit program is maintained.
• Support quality improvement initiatives and disease management programs.

Skills

Leadership

Staff supervision

Process improvement

Recruitment

Scheduling

Performance evaluation

Audit/compliance

Quality improvement

Healthcare administration

Education

Bachelor’s degree

Practice Management Certification

Job description

Trinity Health IHA Medical Group in Ann Arbor, MI is seeking a Practice Manager to oversee clinical and administrative operations, drive profitability, and meet CORE metrics. This role ensures quality of care, patient access, staff satisfaction, and a positive patient experience.

You will direct daily operations, lead hiring and coaching, manage scheduling and timekeeping, and support quality improvement initiatives and disease management programs within a mission-driven organization.