Practice Manager - Internal Medicine Operations Lead

University of California San Diego; California (MO); On-site; USD 86,000 - 127,000; Full time

Job summary

UC San Diego Health's UPC Internal Medicine clinic seeks a Practice Manager to lead the day-to-day operational leadership of one of the organization’s largest primary care practices. This role provides oversight of clinic operations, staffing, patient access, provider support, quality initiatives, patient experience, revenue cycle performance, regulatory compliance, and continuous process improvement.

The position supervises administrative areas such as registration, scheduling, facilities,

Qualifications

• Bachelor's degree in business, healthcare administration or related field.
• Five or more years of healthcare operations experience with supervisory responsibilities.
• Strong knowledge of practice operations, patient scheduling, medical terms and information systems.
• HR management policies experience including training, evaluation and staffing decisions.
• Excellent written and verbal communication, mentoring and reporting abilities.

Responsibilities

• Lead administrative, clinical support and front-office teams.
• Manage provider schedules, templates and patient access.
• Monitor operational, financial, quality and patient experience metrics.
• Support physicians and APPs to ensure efficient operations.
• Coordinate with HR, Finance, IT, Revenue Cycle and Population Health.
• Drive systemwide initiatives, policies and workflows.

Skills

Bachelor's degree in administration

Healthcare operations

Staff supervision

Regulatory compliance

Analytical communications

Education

Bachelor's degree in business, healthcare administration or related area

Tools

Epic

Job description

UC San Diego Health's UPC Internal Medicine clinic seeks a Practice Manager to lead the day-to-day operational leadership of one of the organization’s largest primary care practices. This role provides oversight of clinic operations, staffing, patient access, provider support, quality initiatives, patient experience, revenue cycle performance, regulatory compliance, and continuous process improvement.

The position supervises administrative areas such as registration, scheduling, facilities,