Practice Manager - Internal Medicine - 140655

University of California San Diego; San Diego (CA); On-site; USD 85,000 - 130,000; Full time

Job summary

UC San Diego Health is seeking a Practice Manager for the Internal Medicine clinic at Hillcrest. You will oversee daily clinic operations, fiscal management, recruitment, onboarding, training, and staff development to ensure exceptional patient care and operational efficiency.

The position requires extensive healthcare leadership, supervisory experience, and strong communication skills. The role supports a 7-day operation and involves collaboration with the Clinic Medical Director and broader

Qualifications

• Nine (9) years of related healthcare experience or a Bachelor’s degree plus five (5) years of related healthcare experience
• Three (3)+ years of supervisory experience
• Experience and proven success in supervisory, organizational and customer service skills
• Strong administration and organization skills with attention to detail
• Excellent written and verbal communications; ability to train and mentor staff
• Experience in developing, managing and implementing complex workflows

Responsibilities

• Oversee daily operations of the Internal Medicine practice at Hillcrest
• Manage fiscal operations, recruitment, onboarding, training, and staff development
• Lead process improvements and ensure compliance with standards and regulations
• Supervise patient support staff and coordinate with Clinic Medical Director on personnel matters

Skills

Healthcare experience

Supervisory experience

Staff management

Communication skills

Operations management

Recruitment and onboarding

Data/reporting

Education

Bachelor’s degree in related area

Job description

Payroll Title: AMBUL CARE ADMSTN SUPV 2

Department: FAC PRAC PRIMARY CARE

Hiring Pay Scale: $85,000- $130,000 / Year

Worksite: Hillcrest

Appointment Type: Career

Appointment Percent: 100%

Union: Uncovered

Total Openings: 1

Work Schedule: Days, 8-Hour Shifts, Monday-Friday

#140655 Practice Manager - Internal Medicine

Filing Deadline: Fri 8/7/2026

UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 7/28/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

While not required, a cover letter is highly recommended when applying to this position.

DESCRIPTION

Reporting directly to the Associate Director of Operations, the Practice Manager is responsible for the management and operations of the Internal Medicine practice in Hillcrest in accordance with federal, local, and internal standards, policies and regulations. This includes, but not limited to, daily clinic operations, fiscal management, recruitment, onboarding, training, development and retention of staff, program planning and/or external marketing activities to ensure delivery of exceptional quality care and experience to all patients and caregivers of the practice. This position will resolve escalated issues and serves as a resource in areas under supervision. Oversight of administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, and insurance authorizations. Leads and/or participates in developing quality improvement programs and ensures effective implementation and monitoring to meet or exceed organizational, divisional or departmental goals. Evaluates and ensures resolution to incident reports across a broad range of issues, such as privacy, safety, or customer service. Will supervise patient support staff such as patient service representatives, medical assistants, LVNs, and RNs. Management of clinicians will be in partnership with the Clinic Medical Director and includes participation in recruitment, onboarding and personnel management.

MINIMUM QUALIFICATIONS

• Nine (9) years of related healthcare experience, education or training, OR a Bachelor’s degree in related area plus Five (5) years of related healthcare experience/training, including three (3) or more years in healthcare clinical operations.
• Three (3) or more years of supervisory experience.
• Experience and proven success in supervisory, organizational, and customer service skills to effectively supervise and prioritize the activities of subordinate staff.
• Ability to build strong relationships with physicians, clinical team members, community organizations, colleagues and the healthcare community.
• Strong administration and organization skills and abilities. Superior attention to detail and strong time management skills. Ability to plan for human and physical resource needs and to revise plans in response to changing priorities or emerging data.
• Excellent written and verbal communications skills, with the ability to train and mentor subordinates, convey complex information or workflows in a clear and concise manner, and prepare and present various reports, documentation, analyses, and project proposals.
• Experience and demonstrated success in developing, management and implementation of complex workflows.

PREFERRED QUALIFICATIONS

• Five (5) or more years of supervisory experience.
• Primary Care experience within a large health system.
• Budgeting and history of successful financial management/rev cycle management.
• Demonstrated success in project management and data analysis.
• Human resource experience in an union environment.
• Policy and protocol creation and management.
• Lean Six Sigma training and experience.
• Experience working in a physician dyad (i.e. Clinic medical director).
• Working knowledge of the Epic electronic practice management and medical records system.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• This salaried position supports a 7 day a week operation.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $90,600 - $166,400 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $43.39 - $79.69

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands‑on practice and in‑person skills assessment; online‑only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute‑designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace