Practice Manager

Arena Dentistry; Massachusetts; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO and Sick time for full-time team members

Eligible for Bonus Pay

Holiday Pay

Short Term Disability

Vision

Voluntary benefits (life ins, accident ins)

Job summary

Arena Dentistry is seeking a self-motivated Practice Manager to oversee all administrative operations in their dental practice located in Massachusetts. Key responsibilities include directing the team, participating in staff hiring and training, collaborating with management, and ensuring compliance with regulations. The ideal candidate should possess management and dental office experience, with bilingual (English/Spanish) skills being strongly preferred. Benefits include PTO, holiday pay, and bonus eligibility.

Qualifications

• Management experience required.
• Dental office experience preferred.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Oversee and direct the team to ensure quality customer service.
• Participate in interviewing and training staff.
• Collaborate with leadership on office operations.
• Motivate and inspire team members.
• Manage staff assignments and activities.
• Participate in marketing objectives.
• Oversee patient relationships and manage complaints.
• Coordinate monthly staff meetings.
• Engage in conflict resolution as needed.
• Ensure compliance with regulations.

Job description

Description

We are currently looking for a self-motivated and team-oriented Practice Manager with strong leadership skills to oversee all administrative operations in our dental practice.

A candidate who has the ability to multitask effectively, work under pressure, and stay organized. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.

*Candidates bilingual English/Spanish strongly preferred!* Duties and responsibilities of the Practice Manager include, but are not limited to:

• Providing oversight and direction to the team to ensure the consistent delivery of adequate customer service;
• Participating in the interview process of all potential staff and providing support in the orientation and training of new team members;
• Collaborating with the Regional Practice Manager, and Director of Operations to ensure consistent and efficient operation of the office including staffing, training, and scheduling;
• Leading, inspiring, and motivating others to perform and develop in their respective duties;
• Manage and direct staff assignments and activities, in accordance with office policy and applicable laws;
• Participate in marketing goals and objectives;
• Oversee patient relationships and manage patient complaints;
• Coordinate monthly staff meetings
• Engage in conflict resolution and conduct disciplinary action when necessary;
• Ensure compliance of all office staff to HIPAA regulations relating to patient records and privacy as well as state and federal regulations governing clinical practice;

*** Full Job description to be discussed during interview process

Requirements

Experience:

Management Experience

Dental Office experience (preferred)

Benefits

PTO and Sick time (full time team members)

Eligible for Bonus Pay

Holiday Pay

Short Term Disability

Vision

Voluntary benefits (life ins, accident ins)

Dental Specialty

General Dentistry

Work Remotely

No

Work Location

One location