Practice Manager

Socket.dev; Taunton (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO

Sick time

Bonus Pay

Holiday Pay

Short Term Disability

Vision

Job summary

Socket.dev is seeking a self-motivated Practice Manager to oversee all administrative operations in our dental practice in Taunton, MA. You will create and maintain a pleasant work environment and ensure high levels of organization, communication, and safety.

The role emphasizes leadership, staff training, HIPAA compliance, and efficient office operation across scheduling and patient relations. On-site, full-time position with focus on team performance and quality patient care.

Qualifications

• Experience managing a dental office or medical practice.
• Ability to multitask, lead a team, and stay organized.
• Ensure HIPAA compliance and patient privacy.

Responsibilities

• Provide oversight and direction to the team to ensure consistent customer service.
• Participate in interviewing and training new staff.
• Collaborate with Regional Practice Manager and Director of Operations on staffing and scheduling.
• Lead, motivate, and develop staff in their duties.
• Direct staff assignments in line with office policy and law.
• Contribute to marketing goals and objectives.
• Oversee patient relationships and handle patient complaints.
• Coordinate monthly staff meetings.
• Engage in conflict resolution and disciplinary actions when needed.
• Ensure compliance with HIPAA and privacy regulations.

Skills

Management

Dental office

Job description

Description

We are currently looking for a self-motivated and team-oriented Practice Manager with strong leadership skills to oversee all administrative operations in our dental practice.

A candidate who has the ability to multitask effectively, work under pressure, and stay organized. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety.

Duties and responsibilities of the Practice Manager include, but are not limited to:

• Providing oversight and direction to the team to ensure the consistent delivery of adequate customer service;


• Participating in the interview process of all potential staff and providing support in the orientation and training of new team members;


• Collaborating with the Regional Practice Manager, and Director of Operations to ensure consistent and efficient operation of the office including staffing, training, and scheduling;


• Leading, inspiring, and motivating others to perform and develop in their respective duties;


• Manage and direct staff assignments and activities, in accordance with office policy and applicable laws;


• Participate in marketing goals and objectives;


• Oversee patient relationships and manage patient complaints;


• Coordinate monthly staff meetings


• Engage in conflict resolution and conduct disciplinary action when necessary;


• Ensure compliance of all office staff to HIPAA regulations relating to patient records and privacy as well as state and federal regulations governing clinical practice;

*** Full Job description to be discussed during interview process

Requirements

Experience

Management Experience

Dental Office experience (preferred)

Benefits

PTO and Sick time (full time team members)

Eligible for Bonus Pay

Holiday Pay

Short Term Disability

Vision

Voluntary benefits (life ins, accident ins)

Dental Specialty

General Dentistry

Work Remotely

No

Work Location

One location