Practice Manager

Socket.dev; Phoenix (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid time off

CE credits

Career advancement opportunities

Job summary

Gentle Dental is seeking a Practice Manager to lead the office operations, supervise front and back office staff, and partner with leadership to ensure legendary customer service. You will oversee production review, budgeting, payroll, andvendor relationships while maintaining compliance with regulations and providing exceptional patient care.

The role emphasizes process improvement, data reporting, and staff development in a fast-paced dental practice environment.

Qualifications

• Leadership experience of 3+ years.
• Excellent verbal and written communication skills.
• Computer literate; Denticon experience is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Evaluate and review office production and procedures to improve efficiency and profitability.
• Analyze office operations including bookkeeping, payroll preparation, and admin duties.
• Develop and implement office budgets and manage supplies procurement.
• Recruit, retain, and terminate staff with HR support as needed.
• Process dental insurance claims and present treatment plans to patients.
• Maintain knowledge of software systems for managerial reporting.
• Ensure compliance with state dental laws and health and safety regulations.

Skills

Leadership experience

Verbal and written communication

Computer literacy

Bilingual (plus)

Tools

Denticon

Job description

At Gentle Dental, our Practice Managers are committed to and passionate about their practice. As the leader of the team, they ensure that their office runs smoothly from open to close. In partnership with a Director of Operations and an Area Clinical Director, the purpose of the Practice Manager is to ensure that our dental practices provide legendary customer service, via engaged employees, and overall office efficiency.

Duties & Responsibilities:

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention and profitability.
• Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties.
• Develop and implement office budgets and manage the procurement of general office supplies and equipment.
• Recruitment, retention and termination of staff, work with HR to assess, investigate and resolve employee issues.
• Process dental insurance claims, work with HMO and PPO dental plans, and present dental treatment plans to patients.
• Maintain advanced knowledge of software systems to compile, store and retrieve data for managerial reporting.
• Ensure compliance with all relevant state dental laws, ensure a safe work environment by complying with all local, state and federal health and safety regulations and laws, and ensure compliance with office and company policy and procedures.

Location:

Gentle Dental 45th street

4550 E Bell Rd,

Phoenix, AZ 85032

Qualifications:

• Leadership experience 3+ years
• Previous Dental or healthcaremanagement experience preferred but not required.
• Must have excellent verbal and written communication skills.
• Computer literate a must (Denticon experience is a plus).
• Bilingual is a plus

Benefits:

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (120 hours per year for salaried)
• 401k plan and deferred compensation plan
• CE credits
• Career opportunities to advance with the company.

Gentle Dental has the resources you need to achieve true personal and career success.