Dental Office Manager

Socket.dev; Phoenix (AZ); On-site; USD 60,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with 4% match

Paid Time Off & 7 Holidays

Employee Assistance Program

Voluntary Benefits

All PPE Provided

Continuing Education

Job summary

All Smiles Dental Care in Phoenix, AZ is seeking an organized Dental Office Manager to lead the day-to-day operations of a busy general and cosmetic practice in the Arcadia District.

You’ll supervise scheduling, patient flow, insurance and billing coordination, and office operations—working closely with clinical staff to keep the practice running smoothly and every patient experience warm and personal while driving key KPIs.

Qualifications

• Prior dental office management experience with a track record of meeting goals.
• Strong leadership and accountability for a team.
• Excellent communication, organization, and problem-solving abilities.
• Tech-savvy with dental software knowledge; experience with PM software preferred.

Responsibilities

• Lead front office team to deliver a warm, professional patient experience.
• Monitor scheduling, patient flow, insurance and billing coordination daily.
• Coach staff on scheduling, collections, and patient follow-up.
• Partner with clinical staff to ensure optimal patient flow and care quality.
• Proactively re-engage past-due patients and activate pending treatment plans.

Skills

Office management

Leadership

Scheduling

Billing & insurance

Communication

Tools

Practice management software

Job description

Job Title: Full-Time Dental Office Manager
Location: Phoenix, AZ - Arcadia District
Address: 4726 E. Thomas Road, Phoenix, AZ 85018
Compensation: ~$30/hour – based on experience
Schedule: Monday - Friday

Step into a well-established practice and help run it at its best.

All Smiles Dental Care is looking for an organized, people-first Office Manager to lead the day-to-day operations of a busy, patient-focused general and cosmetic dental practice in the heart of the Arcadia District.

With 40 years of combined clinical experience behind our team and a loyal patient base spanning South Scottsdale, Ingleside, and Osborn, this is a practice with deep community roots and room to keep growing.

You’ll oversee scheduling, patient flow, insurance and billing coordination, and team operations — working closely with our staff to keep the practice running smoothly and every patient's experience feeling warm and personal.

Why You'll Love This Role

• A supportive team environment that values growth, integrity, and efficiency.
• The chance to truly own the numbers that drive our success.
• We believe success comes from both happy patients and healthy KPIs. You'll play a key role in helping us excel at the metrics that matter most — over-the-counter collections, reappointment rates, minimizing cancellations, treatment plan acceptance, and new patient growth.

What You'll Do

• Lead the front office team to deliver a seamless, warm, and professional patient experience.
• Monitor and manage key performance indicators daily, taking action to address gaps.
• Coach team members on best practices for scheduling, collections, and patient follow-up.
• Partner with clinical staff to ensure optimal patient flow and care quality.
• Proactively re-engage past-due patients and activate pending treatment plans.

What We’re Looking For

• Previous dental office management experience with a proven track record of meeting performance goals.
• Strong leadership skills with the ability to motivate and hold your team accountable.
• Excellent communication, organization, and problem-solving abilities.
• Tech-savvy with practice management software (knowledge of [software name] a plus).
• A patient-first mindset paired with a business-oriented approach.

What You’ll Get

Employees regularly scheduled for 30+ hours/week are eligible for a full benefits package:

• Medical, Dental & Vision — coverage that takes care of you the way you take care of our patients
• 401(k) with 4% match — because your future deserves a plan too
• Paid Time Off & 7 Paid Holidays — recharge and come back ready
• Employee Assistance Program — free, confidential counseling and support whenever you need it
• Voluntary Benefits — pet insurance, identity theft protection, and more
• All PPE Provided — a safe, compliant workplace, no exceptions
• Continuing Education — we invest in your growth, not just your role