Dental Practice Manager: Lead Team & Optimize Operations

Gentle Dental Careers; Phoenix (AZ); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical, dental, and vision insurance

401k plan

6 paid holidays and 2 floating days

PTO 120 hours/year

CE credits

Career advancement opportunities

Job summary

Gentle Dental in Phoenix, AZ is seeking a Practice Manager to lead daily operations and drive outstanding patient service. You will supervise front and back office staff, manage budgets, and coordinate with HR to support staff performance and retention.

Strong communication, leadership, and healthcare admin experience are essential. The role focuses on efficiency, patient care, and compliance within a busy dental practice environment.

Qualifications

• Leadership experience 3+ years.
• Excellent verbal and written communication skills.
• Computer literate; Denticon experience is a plus.
• Bilingual is a plus.

Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Evaluate and review office production and procedures to improve efficiency, retention, and profitability.
• Analyze and organize office operations, including bookkeeping, payroll preparation, and administrative duties.
• Develop and implement office budgets and manage procurement of general supplies and equipment.
• Recruitment, retention, and termination of staff; collaborate with HR to resolve issues.
• Process dental insurance claims and present treatment plans to patients.
• Maintain knowledge of software systems for data reporting.
• Ensure compliance with state dental laws and health and safety regulations.

Skills

Attention to detail

Customer Service

Education

Bachelor's degree or higher

High School diploma or equivalent

Job description

Gentle Dental in Phoenix, AZ is seeking a Practice Manager to lead daily operations and drive outstanding patient service. You will supervise front and back office staff, manage budgets, and coordinate with HR to support staff performance and retention.

Strong communication, leadership, and healthcare admin experience are essential. The role focuses on efficiency, patient care, and compliance within a busy dental practice environment.