Practice Manager

InterDent Service Corporation; Gilbert (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical & Pharmacy

Dental & Vision

Life Insurance

Paid Holidays

PTO 120h

401k Plan

CE Credits

Career Advancement

Job summary

Gentle Dental Desert Winds in Gilbert, AZ seeks a Practice Manager to lead the office, coordinating with the Director of Operations and Area Clinical Director to ensure legendary customer service and overall office efficiency.

You will oversee front/back office staff, monitor production, and drive improvements in patient retention and profitability while maintaining compliance with health and safety regulations.

Qualifications

• 3+ years leadership experience.
• Healthcare management experience preferred but not required.
• Must have excellent verbal and written communication skills.
• Computer literate; Denticon experience a plus.
• Bilingual is a plus.

Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Evaluate and review office production and procedures to improve efficiency, retention and profitability.
• Analyze and organize office operations and procedures including bookkeeping, invoicing, payroll, and admin duties.
• Develop and implement office budgets and manage procurement of supplies and equipment.
• Recruitment, retention, and termination of staff; work with HR on employee issues.
• Process dental insurance claims; work with HMO and PPO plans; present treatment plans to patients.
• Maintain knowledge of software systems to compile, store and retrieve data for managerial reporting.
• Ensure compliance with state dental laws and health/safety regulations.

Skills

Leadership

Communication

Computer literacy

Denticon experience

Bilingual

Job description

At Gentle Dental, our Practice Managers are committed to and passionate about their practice. As the leader of the team, they ensure that their office runs smoothly from open to close. In partnership with a Director of Operations and an Area Clinical Director, the purpose of the Practice Manager is to ensure that our dental practices provide legendary customer service, via engaged employees, and overall office efficiency.

Duties & Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention and profitability.
• Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties.
• Develop and implement office budgets and manage the procurement of general office supplies and equipment.
• Recruitment, retention and termination of staff; work with HR to assess, investigate and resolve employee issues.
• Process dental insurance claims, work with HMO and PPO dental plans, and present dental treatment plans to patients.
• Maintain advanced knowledge of software systems to compile, store and retrieve data for managerial reporting.
• Ensure compliance with all relevant state dental laws, ensure a safe work environment by complying with all local, state and federal health and safety regulations and laws, and ensure compliance with office and company policy and procedures.

Location

Gentle Dental Desert Winds
81 W Guadalupe Road
Suite 101
Gilbert, AZ 85223, USA

Qualifications

• Leadership experience 3+ years
• Previous Dental or healthcare management experience preferred but not required.
• Must have excellent verbal and written communication skills.
• Computer literate a must (Denticon experience is a plus).
• Bilingual is a plus

Benefits

• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (120 hours per year for salaried)
• 401k plan and deferred compensation plan
• CE credits
• Career opportunities to advance with the company.

Gentle Dental has the resources you need to achieve true personal and career success.