Practice Manager

Rendr; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with Company Match

Paid Time Off

Annual Performance Bonus

Job summary

Rendr is seeking a full-time Practice Manager to oversee the Cardiology division in New York City. The role requires managing day-to-day operations and leading the front office team to ensure optimal patient care.

The ideal candidate has extensive front office experience in a medical setting, preferably in a supervisory role, and is bilingual in English and Chinese. We offer competitive salaries, benefits, and a commitment to diversity and inclusion.

Qualifications

• Five or more years of front office experience in a medical practice.
• At least 2 years in a supervisory or managerial role.
• Proficiency in EMR systems, MDLand is a plus.
• Bilingual in English and Chinese.

Responsibilities

• Lead hiring and employee development processes.
• Collaborate with leadership on strategic plans.
• Manage day-to-day operations of Cardiology division.
• Ensure compliance with regulations and accreditation.
• Support optimal patient care through practice operations.
• Coordinate community events for practice promotion.

Skills

Leadership

Communication

Customer service orientation

Training and mentoring

Education

High school diploma (Bachelor's preferred)

Tools

EMR systems

Job description

Discover Better Health Careers with Rendr!

Rendr is the leading primary care focused, multi‑specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world‑class, value‑based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer:

(eligibility based on hours with Rendr)

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Work Schedule:

Tuesday to Saturday

Work Location:

Manhattan 10013/ Flushing 11354

Job Position:

Practice Manager, Cardiology

Rendr is seeking a full‑time Practice Manager in the Cardiology division. The Practice Manager will be responsible for the day‑to‑day operations in the Cardiology offices.

Essential Functions

• Leads the hiring process, new employee integration, performance management, and employee development of the front office/desk and non‑provider clinical team.
• Collaborates with regional leadership on strategic, staffing, and succession plans.
• Focuses on day‑to‑day operations in the Cardiology division including optimizing cardiology procedures, regulatory compliance, accreditation, and office equipment; continuously monitors to ensure objectives, goals, and OKRs are achieved creating and implementing modified processes/action plans as needed.
• Schedules and sets the agenda for practice huddles and meetings; develops communication plans.
• Collaborates with and supports practice providers ensuring practice operations are supportive of optimal patient care.
• Collaborate with OHA, implementing required protocols, to ensure employee and patient safety. Leads accreditation and other inspection preparation
• Maintains compliance with licensure, equipment inspections, etc.; coordinates interdepartmentally to renew certificates, licenses, and accreditations.
• Identifies and participates in community events for practice promotion.

Qualifications

• High school diploma required; bachelor's degree preferred
• Five (5) or more years of experience in front office experience in a medical practice, with at least 2 years in a supervisory or managerial role or equivalent experience
• Proficiency in EMR systems, MDLand is a plus
• Bilingual in English and Chinese
• Excellent verbal and interpersonal communication skills
• Adept at building relationships
• Customer service orientation
• Highly proficient in training and mentoring
• Leads by example and with integrity

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!