Site Manager

Rendr; New York (NY); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401k with Company Match

Paid Time Off

Paid Holidays/ Floating Holiday(s)

Commuter Benefits

Health Savings Account/ Flexible Spending Account/ Dependent Care Account

Annual Performance Bonus

Job summary

A leading multi-specialty medical group in New York City is seeking a full-time Site Manager for its Cardiology division. This role involves managing daily operations, ensuring compliance with standards, and leading the front office team. The ideal candidate should have at least five years of front office experience, including supervisory roles, and be bilingual in English and Chinese. This position offers a competitive salary and a range of benefits including health insurance and a 401k plan.

Qualifications

• Five or more years of experience in front office in a medical practice, at least 1-2 years in a supervisory role.
• Experience with regulatory compliance and accreditation processes.
• Proficiency in managing day-to-day operations and optimizing procedures.

Responsibilities

• Lead the hiring process and employee integration.
• Manage performance and development of front office staff.
• Collaborate with regional leadership on staffing and strategic plans.
• Ensure compliance with accreditation and regulatory standards.

Skills

Bilingual in English and Chinese (Cantonese and Mandarin)

Excellent verbal and interpersonal communication skills

Proficient in training and mentoring

Customer service orientation

Relationship building

Education

High school diploma required; bachelor's degree preferred

Tools

EMR systems, MDLand

Job description

Who We Are

Rendr is the leading primary care focused; multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Location

Brooklyn, NY

Job Position

Site Manager, Cardiology

Rendr is seeking a full-time Site Manager in the Cardiology division. The Site Manager will be responsible for the day-to-day operations in the Cardiology offices.

Essential Functions

• Leads the hiring process, new employee integration, performance management, and employee development of the front office/desk and non-provider clinical team.
• Collaborates with regional leadership on strategic, staffing, and succession plans.
• Focuses on day-to-day operations in the Cardiology division including optimizing cardiology procedures, regulatory compliance, accreditation, and office equipment; continuously monitors to ensure objectives, goals, and OKRs are achieved, creating and implementing modified processes/action plans as needed.
• Schedules and sets the agenda for practice huddles and meetings; develops communication plans.
• Collaborates with and supports practice providers ensuring practice operations are supportive of optimal patient care.
• Collaborates with OHA, implementing required protocols, to ensure employee and patient safety. Leads accreditation and other inspection preparation.
• Maintains compliance with licensure, equipment inspections, etc.; coordinates interdepartmentally to renew certificates, licenses, and accreditations.
• Identifies and participates in community events for practice promotion.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Five (5) or more years of experience in front office experience in a medical practice, with at least 1-2 years in a supervisory or managerial role or equivalent experience.
• Proficiency in EMR systems, MDLand is a plus.
• Bilingual in English and Chinese (Cantonese and Mandarin).
• Excellent verbal and interpersonal communication skills.
• Adept at building relationships.
• Customer service orientation.
• Highly proficient in training and mentoring.
• Leads by example and with integrity.

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!