Practice Manager

AmeriVet Veterinary Partners; Anaheim (CA); On-site; USD 70,000; Full time

Job summary

An established industry player is seeking a Practice Manager to lead operations at a veterinary clinic in Anaheim. This role focuses on ensuring efficient, high-quality care while managing the financial, administrative, and human resources aspects of the practice. You'll work closely with a dedicated team to foster a positive environment and exceed operational goals. The ideal candidate will have strong management experience, a passion for animal care, and a commitment to community service. Join a supportive team that values your contributions and offers opportunities for professional growth.

Benefits

401(k) matching

Health insurance

Dental insurance

Vision insurance

Mental health resources

Generous paid time off

Tailored development programs

Performance bonuses

Student loan assistance

Collaborative environment

Qualifications

• 3-5 years in a managerial role, preferably in veterinary or healthcare.
• Experience in P&L management and financial analysis preferred.

Responsibilities

• Oversee daily operations ensuring high-quality care and service.
• Manage financial operations, budgeting, and staff performance.
• Build client relationships through exceptional service.

Skills

Staff Management

Financial Management

Client Relations

Operations Management

Marketing

Compliance

Technology Management

Education

Bachelor's Degree in Healthcare Administration

CVPM or CVBL Certification

Tools

Practice Management Software

Job description

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About Katella Animal Clinic:

High-quality veterinary services are about more than just caring for your pet’s health — without compassionate service and a universal approach, even quality veterinary care falls short. Families today expect more from their veterinarian than ever before, and we think this is a good thing: We love to serve Anaheim’s families and strive to take a balanced, pet-centered approach that takes your pet’s physical and emotional wellness seriously. Katella Animal Clinic is a small to medium-sized animal vet clinic located in Anaheim, CA.

About Katella Animal Clinic:

High-quality veterinary services are about more than just caring for your pet’s health — without compassionate service and a universal approach, even quality veterinary care falls short. Families today expect more from their veterinarian than ever before, and we think this is a good thing: We love to serve Anaheim’s families and strive to take a balanced, pet-centered approach that takes your pet’s physical and emotional wellness seriously. Katella Animal Clinic is a small to medium-sized animal vet clinic located in Anaheim, CA.

Job Summary:

The Practice Manager oversees the day-to-day operations of a veterinary practice, ensuring efficient and high-quality care for patients, delivering outstanding service to clients, and maintaining smooth business operations. This role involves managing the administrative, financial, and human resources functions of the practice while working closely with veterinarians and staff to maintain a positive, productive work environment. A strong focus on growth, operational excellence, and exceeding financial and operational goals are key to success in this role.

Key Responsibilities:

Staff Management:

• Supervise and lead all practice staff, including veterinary technicians, receptionists, and support staff.
• Responsible for staff recruitment, record-keeping, onboarding, training, and performance management.
• Develop and optimize staff schedules that align with patient needs to ensure adequate coverage and remain within labor cost budgets.
• Foster a positive, collaborative work environment where everyone feels valued, supported, and empowered to do their best.
• Acts as a champion for new initiatives by motivating the team to achieve desired goals.
  
  

Financial Management:

• Oversee the practice’s financial operations, including budgeting, billing and expense management by regularly reviewing reports and developing action plans accordingly.
• Collaborate with key partners to set financial goals and ensure they’re achieved.
• Ensure accurate and timely billing and payments and monitor accounts receivables and collection processes.
  
  

Client Relations:

• Lead and coach the team to build meaningful connections with clients by providing exceptional customer service that exceeds their expectations.
• Monitor client reviews to address inquiries and feedback promptly and professionally.
• Utilize tools and quality controls to maintain a high standard of patient care and client communication.
  
  

Operations Management:

• Ensure the smooth operation of daily activities, including inventory management, scheduling, office supplies, and equipment maintenance.
• Implement and refine practice policies and procedures to improve efficiency and effectiveness.
  
  

Marketing, Business Development, and Community Relations

• Execute marketing strategies to attract new clients and retain current ones.
• Oversee social media, website content, and other marketing materials.
• Expand the hospital’s presence in the community through events, promotions, and outreach programs.
  
  

Compliance & Regulatory Adherence:

• Ensure compliance with all relevant veterinary regulatory agencies and health, safety, and labor laws are followed daily in practice.
• Oversee the practice’s record-keeping and client/patient databases to ensure accuracy and confidentiality.
• Ensure the practice complies with OSHA requirements related to workplace safety, including the handling of hazardous materials and proper waste disposal.
• Maintain up-to-date knowledge of industry regulations and trends and implement necessary changes in practice procedures.
  
  

Technology & Software Management:

• Train staff to effectively utilize practice technology and partner with the IT support team to triage and address needs within the practice.
  
  

Qualifications:

• Minimum of 3-5 years of experience in a managerial role, preferably in a veterinary practice or healthcare setting.
• CVPM, CVBL and/or a bachelor’s degree in healthcare administration or other relevant areas are preferred but not required.
• Demonstrated experience in P&L management and financial analysis is preferred.
  
  

Working Conditions:

• Full-time position with the possibility of evening and/or weekend hours based on the client and patient needs of the practice.
• Must be able to work in a fast-paced, dynamic environment.
• Occasional lifting and physical tasks may be required.
  
  

Salary: $70,000

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.
  
  

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Veterinary Services

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