Assistant Practice Manager - Primary & Immediate Care Clinic (Culver City)

UCLA; Culver City (CA); On-site; USD 68,000 - 141,000; Full time

Job summary

An established industry player in healthcare is seeking an Assistant Practice Manager to enhance operational efficiency in a bustling clinic. This role involves overseeing staff, managing patient access, and ensuring quality care delivery. You will collaborate with medical professionals to streamline operations and improve patient experiences. If you possess strong supervisory and analytical skills, along with a passion for fostering a productive work environment, this is the perfect opportunity to make a significant impact in a community-focused setting.

Qualifications

• Effective supervisory skills including recruitment and training.
• Proficiency in MS Word and Excel for administrative tasks.

Responsibilities

• Oversee business and patient care support functions.
• Manage staff communications and call center operations.

Skills

Supervisory skills

Analytical skills

MS Word proficiency

MS Excel proficiency

Interpersonal skills

Medical terminology knowledge

Writing skills

Appointment scheduling systems

Knowledge of medical insurance plans

Tools

CareConnect system

Job description

Description

In this role, you will report to the Director of Operations and Practice Manager, helping to oversee the business and patient care support functions for the Primary & Immediate Care office in Culver City.

The assistant practice manager is responsible for staff communications, the call center and patient access, administrative and financial analysis, care coordination of clinical services and communication, space management, clinical outcomes, quality and safety reporting, revenue cycle management, and policy development and deployment.

This role will work with the Lead Physician, operation clinic leads/supervisors, Medical Director, and Director of Operations to ensure the overall effective operation of the clinic.

Salary Range: $68,800 - $141,000 Annually

Qualifications

Required:

• Demonstrated effective supervisory skills, including experience in recruitment, performance appraisal, communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns, and recognize alternatives and their implications.
• Proficiency in operating a personal computer and software programs, including MS Word and Excel.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain relationships with faculty, residents, medical students, and staff from diverse backgrounds.
• Working knowledge of medical terminology.
• Strong writing skills to prepare accurate and concise reports and memorandums with appropriate vocabulary and grammar.
• Experience with computerized appointment scheduling and registration systems, and the ability to train staff in their use.
• Knowledge of major medical insurance plans.
• Availability to work occasional weekends or evenings as required.

Preferred:

• Knowledge of University and Hospital policies and procedures related to patient registration, cashiering, risk management, and personnel management.
• Familiarity with the CareConnect system.
• Experience managing patient services and nursing staff in a private medical practice or community clinic.
• Accounting skills to plan, prepare, and analyze revenue and expense budgets.