Practice Coordinator - Cardiology

Tenet Healthcare; West Palm Beach (FL); On-site; USD 25,000 - 34,000; Full time

Job summary

Tenet Healthcare is seeking a Medical Office Coordinator to greet patients, manage scheduling, handle front desk operations, and perform essential data entry across demographics, insurance verification, and referrals.

You will coordinate daily office activities, maintain medical records, oversee appointment confirmations, process charges, and support billing reconciliation while delivering courteous, professional service to patients and staff.

Qualifications

• 5 years of experience in a Physician Practice.
• EMR/EHR experience preferred; NextGen or Athena experience preferred.
• Completion of Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.
• Proficiency in Windows with Word, Outlook and Internet is required.

Responsibilities

• Greet patients, answer phones and schedule appointments.
• Collect accurate patient demographics and verify insurance.
• Process referrals and perform data entry tasks.
• Handle charge entry and daily reconciliation of charges/payments.
• Manage medical records and coordinate daily office operations.

Skills

Customer service

Phone etiquette

Office coordination

Attention to detail

Education

High School Diploma/GED

Tools

NextGen EMR

Athena EMR

Word

Outlook

Internet

Job description

The Medical Office Coordinator is responsible for greeting patients, answering phones, and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.

Responsibilities

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Education

High School Diploma/GED

Experience

• 5 years of experience in a Physician Practice preferred
• EMR/EHR experience preferred, NextGen or Athena experience preferred

Certifications

• Completion of Medical Office Assistant program preferred
• Healthcare management/administration certification preferred

Other Qualifications

• Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
• Willingness to be flexible and adaptable in a complex, matrix environment

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