Patient Coordinator

Palo Verde Hematology/Oncology, Ltd.; Scottsdale (AZ); On-site; USD 22,042,000 - 27,552,000; Full time

Job summary

Palo Verde Hematology/Oncology, Ltd. seeks a Patient Coordinator to relieve clinicians of administrative tasks by checking out patients and scheduling future appointments.

You will greet patients warmly and maintain a caring environment. Responsibilities include verifying demographics and insurance, updating EMR with changes, handling follow-ups, sending orders for radiology and labs, obtaining prior authorizations, and coordinating testing with external facilities while maintaining documents

Qualifications

• High school diploma or GED required.
• Six months related experience and/or training.
• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.

Responsibilities

• Greet and direct patients.
• Verify patient demographics and insurances.
• Update any changes to patient’s account in EMR.
• Checks out patients after their office visit.
• Schedules follow up appointments.
• Sends out physician orders/radiology & labs.
• Obtains prior authorizations for radiology.
• Coordinates follow up visits with outside testing that needs performed.
• Keeps x-ray and other medical records, performs secretarial tasks, and completes lab requisition forms.
• Keys data into computer to maintain office and patient records.
• Communicates and works closely with physicians.
• Cross train with front desk personnel.
• All additional tasks as requested by management.

Skills

Follow instructions

Problem solving

EMR system

Education

High school diploma or GED

Tools

EMR system

Job description

Description

Position Summary: The Patient Coordinator is responsible for relieving doctors and other medical personnel of administrative and clerical work by checking out patients and scheduling future appointments. Greets all patients presenting a warm and caring environment.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Greet and directs patients.


• Verify patient demographics and insurances.


• Update any changes to patient’s account in EMR.


• Checks out patients after their office visit.


• Schedules follow up appointments.


• Sends out physician orders/radiology & labs.


• Obtains prior authorizations for radiology.


• Coordinates follow up visits with outside testing that needs performed.


• Keeps x-ray and other medical records, performs secretarial tasks, and completes lab requisition forms.


• Keys data into computer to maintain office and patient records.


• Communicates and works closely with physicians.


• Cross train with front desk personnel.


• All additional tasks as requested by management.

Requirements

Qualification/Requirement:

• Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.


• Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.

Education/Training/Experience:

• High school diploma or a GED


• Six months related experience and / or training


• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.