Practice Coordinator

Talentify; Wellington (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Talentify in Wellington, FL is seeking a Medical Office Coordinator to greet patients, answer phones, and schedule appointments while collecting accurate demographics and performing insurance verification.

You will oversee front desk operations, manage medical records, process referrals, and assist with charge entry and daily reconciliation of charges and payments in a fast-paced physician practice.

Qualifications

• High school diploma or GED required.
• 5 years of physician practice experience preferred.
• Completion of Medical Office Assistant program preferred.
• Healthcare management certification preferred.
• EMR/EHR experience preferred, NextGen or Athena experience preferred.
• Working knowledge of Word, Outlook and Internet required.
• Willingness to be flexible in a complex environment.

Responsibilities

• Greeting patients, answering phones and scheduling appointments.
• Collection of accurate patient demographics.
• Answers telephones promptly and courteously.
• Insurance verification and referral processing.
• Charge entry and patient balance processing with daily reconciliation of charges and payments.
• Provide assistance and explain procedures to callers or patients as appropriate.
• Maintain friendly, courteous, and professional interactions with patients and staff.
• Manage, copy and review medical records for accuracy.
• Coordinate daily operations including scheduling and ordering office supplies.

Skills

Patient communication

Medical office administration

EMR/EHR systems

Phone etiquette

Scheduling

Charge entry

Insurance verification

Medical records management

Education

High School Diploma/GED

5 years physician practice experience

Medical Office Assistant program

Healthcare management certification

EMR/EHR experience

NextGen or Athena experience

Proficiency in Windows Word/Outlook

Flexibility in a matrix environment

Tools

NextGen

Athena

Microsoft Office

Job description

The Medical Office Coordinator is responsible for greeting patients, answering phones, and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.

Qualifications

EDUCATION / EXPERIENCE

• High School Diploma/GED
• 5 years of experience in a Physician Practice preferred
• Completion of Medical Office Assistant program preferred
• Healthcare management/administration certification preferred
• EMR/EHR experience preferred, NextGen or Athena experience preferred
• Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
• Willingness to be flexible and adaptable in a complex, matrix environment

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies