Practice Coordinator - OCPBC

Tenet Healthcare; Boynton Beach (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Tenet Healthcare is seeking a Medical Office Coordinator in Boynton Beach, FL. The role involves greeting patients, handling phones, scheduling, demographics collection, and insurance/ referral processing with data entry duties.

Responsibilities include charge entry, patient balance reconciliation, medical records management, and daily office coordination to ensure smooth operations and patient satisfaction.

Qualifications

• Minimum education required: High School Diploma or GED.
• Experience in a physician practice preferred (5 years).
• Completion of Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.
• EMR/EHR experience preferred (NextGen or Athena).
• Proficiency with Word, Outlook and Internet is required.

Responsibilities

• Greet patients, answer phones, and schedule appointments.
• Collect accurate patient demographics and verify insurance.
• Process referrals and manage data entry tasks.
• Charge entry and patient balance processing; daily reconciliation of charges and payments.
• Maintain and review medical records; oversee front desk operations.
• Coordinate daily office operations including scheduling and ordering supplies.

Skills

Customer service

Data entry

Phone etiquette

Communication

Education

High School Diploma/GED

Medical Office Assistant program

Healthcare management certification

Tools

EMR/EHR (NextGen/Athena)

Word

Outlook

Internet

Job description

Job Summary

The Medical Office Coordinator is responsible for greeting patients, answering phones, and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.

Responsibilities

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Qualifications

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• High School Diploma/GED
• 5 years of experience in a Physician Practice preferred
• Completion of Medical Office Assistant program preferred
• Healthcare management/administration certification preferred
• EMR/EHR experience preferred, NextGen or Athena experience preferred
• Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
• Willingness to be flexible and adaptable in a complex, matrix environment

#LI-JK1

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.