Practice Administrator Assistant

Theuniversityunion; Tyler (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Precision Spine Care is seeking an organized Practice Administrator Assistant to support daily administrative and operational needs of the clinic. This on-site role involves collaborating with the Practice Administrator, clinical leadership, and other departments to maintain efficient workflows and accurate reporting for patients and staff.

You will manage worklogs, assist with billing-related tasks, coordinate referrals, and maintain HIPAA-compliant documentation.

Qualifications

• High school diploma or equivalent required; associate degree or additional education in healthcare administration preferred.
• Previous administrative experience in a medical practice or healthcare setting preferred.
• Familiarity with medical office workflows, scheduling, referrals, billing, insurance, or prior authorization processes.
• Strong organizational and time-management skills with ability to manage multiple priorities.
• Excellent attention to detail and follow-through; strong written and verbal communication; HIPAA compliance.

Responsibilities

• Manage worklogs, reports, and administrative workflows for timely completion and accurate documentation.
• Assist with claim reworks and coordinate with billing to resolve issues.
• Handle incoming faxes and distribute documentation to the appropriate departments.
• Review and follow up on patients without scheduled follow-ups.
• Prepare and maintain SharePoint reports to track clinic metrics and workflow performance.
• Monitor kept/no-charge reports and assist with billing accuracy.

Skills

Organizational skills

Time management

Communication

Independent working

HIPAA compliance

Education

High school diploma

Associate degree in healthcare administration

Tools

SharePoint

EHR systems

Medical billing software

Job description

• Location 2737 South Broadway Avenue,Tyler, TX, 75701,United States
• Employee Type NonExempt FT

Practice Administrator Assistant

Precision Spine Care is seeking an organized and proactive Practice Administrator Assistant to support the daily administrative and operational needs of our clinic. This position works closely with the Practice Administrator, clinical leadership, and other departments to help maintain efficient workflows, accurate reporting, and a positive experience for both patients and staff.

Key Responsibilities

• Manage worklogs, reports, and administrative workflows to ensure timely completion and accurate documentation.
• Assist with claim reworks and coordinate with billing to resolve outstanding issues.
• Manage incoming faxes and distribute documentation to the appropriate departments.
• Review and follow up on patients without scheduled follow-up appointments.
• Prepare and maintain SharePoint reports to track clinic metrics and workflow performance.
• Monitor kept/no-charge reports and assist with billing accuracy.
• Process and coordinate VA referrals and related documentation.
• Coordinate medical record requests in accordance with HIPAA and internal procedures.
• Assist with supply ordering and inventory management.
• Review and manage Phreesia worklists, including patient balances and no-show reporting.
• Provide additional administrative and operational support to clinic leadership as needed.

Qualifications

• High school diploma or equivalent required; associate degree or additional education in healthcare administration, business, or a related field preferred.
• Previous administrative experience required; experience in a medical practice, clinic, or other healthcare setting strongly preferred.
• Familiarity with medical office workflows, patient scheduling, referrals, billing, insurance, or prior authorization processes preferred.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Excellent attention to detail and follow-through.
• Strong written and verbal communication skills with the ability to coordinate effectively across departments.
• Comfortable learning and working within multiple systems and technology platforms.
• Ability to handle confidential patient and employee information appropriately and maintain HIPAA compliance.
• Ability to work independently, identify workflow needs, and seek clarification or resources when needed.
• Adaptable and able to work effectively in a fast-paced, evolving practice environment.

This is an on-site position in Tyler TX, M-F 8-5 position.