Powertrain Field Quality Engineer - EV Diagnostics & RCA Leader

Lucid Motors; Phoenix (AZ); On-site; USD 110,000 - 160,000; Full time

Job summary

Lucid Motors is seeking a Sr. Field Quality Engineer, Powertrain to be the critical link between customer field issues and engineering.

Based onsite in Phoenix, this role leads diagnostics, data collection, and root cause investigations across battery packs, drive units, charging, and thermal systems. You will partner with Electrical, Systems, Software, and Manufacturing Quality teams to drive corrective actions, validate solutions, and improve vehicle uptime.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or related engineering discipline.
• 4+ years of experience supporting electric vehicle powertrain systems, including one or more of the following: High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems.
• Strong technical understanding of EV powertrain architecture, diagnostics, and system interactions.
• Demonstrated experience performing root cause analysis and solving complex technical problems using engineering fundamentals.
• Ability to analyze diagnostic data, vehicle logs, fault codes, and field performance metrics to identify root causes and drive corrective actions.
• Experience working cross‑functionally with engineering, quality, manufacturing, service, and supplier teams.
• Strong analytical, organizational, and communication skills.
• Experience in Field Quality, Product Quality, Sustaining Engineering, Reliability Engineering, or related functions.

Responsibilities

• Lead the investigation of complex field issues involving High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems.
• Drive or support structured root cause investigations, differentiating between design, manufacturing, supplier, integration, and service‑related issues.
• Utilize warranty data, vehicle telemetry, diagnostics, and field reports to identify trends, prioritize emerging issues, and quantify customer impact.
• Collaborate with Electrical Engineering, Systems Engineering, Software Engineering, Diagnostics, Supplier Quality, Manufacturing Quality, and Service teams to accelerate issue resolution.
• Manage field quality concerns from identification through closure, including replication, documentation, severity assessment, corrective action tracking, validation, and verification activities.
• Identify high‑severity and high‑frequency issues affecting customers, reduce repeat repairs and vehicle downtime, and recommend improvements to diagnostic strategies.

Skills

Analytical skills

Cross-functional collaboration

Strong communication

Diagnostic data analysis

Field quality experience

Problem solving

Education

Bachelor’s degree in Mechanical or Electrical Engineering

Tools

FMEA

Job description

Lucid Motors is seeking a Sr. Field Quality Engineer, Powertrain to be the critical link between customer field issues and engineering.

Based onsite in Phoenix, this role leads diagnostics, data collection, and root cause investigations across battery packs, drive units, charging, and thermal systems. You will partner with Electrical, Systems, Software, and Manufacturing Quality teams to drive corrective actions, validate solutions, and improve vehicle uptime.