Sr. Field Quality Engineer, PWT Drive Units

Lucid Motors; Phoenix (AZ); On-site; USD 110,000 - 160,000; Full time

Job summary

Lucid Motors is seeking a Sr. Field Quality Engineer, Powertrain to be the critical link between customer field issues and engineering.

Based onsite in Phoenix, this role leads diagnostics, data collection, and root cause investigations across battery packs, drive units, charging, and thermal systems. You will partner with Electrical, Systems, Software, and Manufacturing Quality teams to drive corrective actions, validate solutions, and improve vehicle uptime.

Qualifications

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or related engineering discipline.
• 4+ years of experience supporting electric vehicle powertrain systems, including one or more of the following: High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems.
• Strong technical understanding of EV powertrain architecture, diagnostics, and system interactions.
• Demonstrated experience performing root cause analysis and solving complex technical problems using engineering fundamentals.
• Ability to analyze diagnostic data, vehicle logs, fault codes, and field performance metrics to identify root causes and drive corrective actions.
• Experience working cross‑functionally with engineering, quality, manufacturing, service, and supplier teams.
• Strong analytical, organizational, and communication skills.
• Experience in Field Quality, Product Quality, Sustaining Engineering, Reliability Engineering, or related functions.

Responsibilities

• Lead the investigation of complex field issues involving High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems.
• Drive or support structured root cause investigations, differentiating between design, manufacturing, supplier, integration, and service‑related issues.
• Utilize warranty data, vehicle telemetry, diagnostics, and field reports to identify trends, prioritize emerging issues, and quantify customer impact.
• Collaborate with Electrical Engineering, Systems Engineering, Software Engineering, Diagnostics, Supplier Quality, Manufacturing Quality, and Service teams to accelerate issue resolution.
• Manage field quality concerns from identification through closure, including replication, documentation, severity assessment, corrective action tracking, validation, and verification activities.
• Identify high‑severity and high‑frequency issues affecting customers, reduce repeat repairs and vehicle downtime, and recommend improvements to diagnostic strategies.

Skills

Analytical skills

Cross-functional collaboration

Strong communication

Diagnostic data analysis

Field quality experience

Problem solving

Education

Bachelor’s degree in Mechanical or Electrical Engineering

Tools

FMEA

Job description

Sr. Field Quality Engineer, Powertrain

Engineering | Phoenix, AZ | Full-Time

The Role

Lucid’s powertrain systems are among the most advanced in the industry, and this role exists to ensure they perform flawlessly in the real world. As a Sr. Field Quality Engineer, Powertrain, you will serve as the critical link between customer‑facing field issues and the engineering teams responsible for long‑term solutions. You will investigate complex issues across High Voltage Battery, Drive Unit, Charging, High Voltage Distribution, and Thermal Systems, transforming field data into actionable insights that improve vehicle reliability and customer satisfaction. Success in the first 12 months means reducing time‑to‑root‑cause for critical powertrain issues, improving corrective action effectiveness, and driving measurable improvements in vehicle uptime and field quality performance.

What You’ll Own

• Powertrain Diagnostics & Investigation: Lead the investigation of complex field issues involving High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems. Perform hands‑on vehicle diagnostics, data collection, signal validation, and component‑level analysis to identify failure modes.
• Root Cause Analysis & Resolution: Drive or support structured root cause investigations, differentiating between design, manufacturing, supplier, integration, and service‑related issues. Partner with engineering teams to validate solutions and confirm corrective action effectiveness.
• Field Data Analytics: Utilize warranty data, vehicle telemetry, diagnostics, and field reports to identify trends, prioritize emerging issues, and quantify customer impact. Monitor issue progression across vehicle configurations, model years, and production changes.
• Cross‑Functional Technical Leadership: Collaborate closely with Electrical Engineering, Systems Engineering, Software Engineering, Diagnostics, Supplier Quality, Manufacturing Quality, and Service teams to accelerate issue resolution and improve product robustness.
• Issue Lifecycle Management: Manage field quality concerns from identification through closure, including replication, documentation, severity assessment, corrective action tracking, validation, and verification activities.
• Customer & Reliability Improvement: Identify high‑severity and high‑frequency issues affecting customers, reduce repeat repairs and vehicle downtime, and recommend improvements to diagnostic strategies, service procedures, and repair methods.

Required

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or related engineering discipline.
• 4+ years of experience supporting electric vehicle powertrain systems, including one or more of the following: High Voltage Battery Packs, Drive Units, Charging Systems, High Voltage Distribution, and Thermal Systems.
• Strong technical understanding of EV powertrain architecture, diagnostics, and system interactions.
• Demonstrated experience performing root cause analysis and solving complex technical problems using engineering fundamentals.
• Ability to analyze diagnostic data, vehicle logs, fault codes, and field performance metrics to identify root causes and drive corrective actions.
• Experience working cross‑functionally with engineering, quality, manufacturing, service, and supplier teams.
• Strong analytical, organizational, and communication skills.
• Experience in Field Quality, Product Quality, Sustaining Engineering, Reliability Engineering, or related functions.

Preferred

• 8+ years of experience supporting electric vehicle powertrain systems.
• Automotive OEM experience with electric vehicle development, launch, or production support.
• Experience supporting two or more full vehicle or powertrain product development cycles.
• Demonstrated involvement in new product launches and mass production environments.
• Experience with structured quality and problem‑solving methodologies, including FMEA, 8D, DOE, SPC, Ishikawa Analysis, Control Plans, PPAP, and related quality tools.
• Six Sigma Green Belt or Black Belt certification.
• Master’s degree in Engineering or related technical field.
• Direct experience supporting field issue investigations involving customer vehicles.

Work Requirement

This role is fully onsite at our Phoenix, AZ headquarters. Regular in‑person collaboration with engineering teams and hands‑on vehicle diagnostics are required.

Compensation and Benefits

Lucid offers a comprehensive and competitive benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual incentive program.

Equal Opportunity

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process.

Candidate Data Privacy

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