Powersports Service Manager | Lead Shop Operations

Delta Powersports; Delta Junction (AK); On-site; USD 85,000 - 110,000; Full time

Job summary

Delta Powersports in Delta Junction, AK seeks a Service Manager to lead the daily operations of the service department. This full-time, on-site role oversees staff, schedules, diagnostics communication, and repair/work orders to ensure timely, safe, and quality service for customers.

You will collaborate with parts and sales teams, monitor performance metrics, support budgeting and inventory for service activities, and mentor technicians to uphold dealership standards.

Qualifications

• Must have strong customer service and communication skills.
• Demonstrated leadership and ability to coach staff.
• Experience organizing schedules and coordinating workflows to meet deadlines.

Responsibilities

• Lead the daily operations of the service department in Delta Junction, AK.
• Coordinate technician work schedules and review service orders to ensure accuracy.
• Explain diagnostics, estimates, and service options clearly to customers.
• Support budgeting, parts coordination, and inventory related to service activities.

Skills

Customer Service

Leadership

Communication

Scheduling

Diagnostics knowledge

Safety compliance

Team supervision

Education

High school diploma

Job description

Delta Powersports in Delta Junction, AK seeks a Service Manager to lead the daily operations of the service department. This full-time, on-site role oversees staff, schedules, diagnostics communication, and repair/work orders to ensure timely, safe, and quality service for customers.

You will collaborate with parts and sales teams, monitor performance metrics, support budgeting and inventory for service activities, and mentor technicians to uphold dealership standards.