Powersports Service Manager — Lead & Grow Team

Redline Powersports - Augusta, GA; Augusta (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay plan

Paid vacation and holidays

401(k) with matching

Health, dental, vision, life insurance

Employee discount

Referral program

Supportive work environment

Career advancement opportunities

Job summary

Redline Powersports Augusta is seeking a motivated Service Manager to lead the Augusta service department. You will hire, train, and coach staff, improve technician workflow, and ensure top customer satisfaction. The role emphasizes KPI monitoring, adherence to warranty procedures, and developing processes to meet department goals.

In-person work in Augusta, GA with competitive pay and benefits. Strong leadership, customer service, and communication skills are essential; a valid driver's license

Qualifications

• Two years of management experience preferred.
• Strong customer service and communication skills.
• Valid driver’s license required.
• Must be authorized to work in the United States.

Responsibilities

• Hire, train, motivate, and develop service department employees.
• Coach Service Advisors on customer service, sales, and profitability.
• Improve technician efficiency and workflow.
• Monitor KPIs and forecast goals.
• Ensure compliance with warranty and policy procedures.
• Foster positive customer relationships and repeat business.
• Provide technical support as needed.
• Inspect completed work for quality and satisfaction.
• Identify opportunities to improve customer experience.

Skills

Management experience

Customer service

Communication skills

Driver's license

US work authorization

Job description

Redline Powersports Augusta is seeking a motivated Service Manager to lead the Augusta service department. You will hire, train, and coach staff, improve technician workflow, and ensure top customer satisfaction. The role emphasizes KPI monitoring, adherence to warranty procedures, and developing processes to meet department goals.

In-person work in Augusta, GA with competitive pay and benefits. Strong leadership, customer service, and communication skills are essential; a valid driver's license