Powersports Service Manager — Augusta

Redline Powersports Group; Augusta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Redline Powersports Group is seeking a Powersports Service Manager to lead the Augusta, GA service department. You will oversee service advisors and technicians, schedule repairs, and ensure high-quality work while maintaining safety standards.

Responsibilities include customer communication, handling escalated issues, and driving strong customer relationships to encourage repeat business. You will track performance, manage budgets, support warranty processes, and work with sales and parts for a

Qualifications

• Experience leading service operations in powersports or similar technical environments.
• Strong communication to explain technical information clearly and resolve concerns professionally.

Responsibilities

• Oversee daily operations of the service department and supervise advisors and technicians.
• Schedule and prioritize repair work to ensure timely, high-quality service.
• Maintain service standards, safety compliance, and shop organization.
• Communicate with customers about service needs and timelines; handle escalations.
• Monitor department performance, manage budgets, assist warranty processes, and collaborate with sales and parts teams.

Skills

Service department leadership

Customer service excellence

Scheduling and workflow management

Technical understanding of powersports

Dealership software proficiency

Budget analysis and profitability

Team coaching and leadership

On-site reliability and safety focus

Education

High school diploma or equivalent

Technical training or manufacturer certifications

Tools

Dealership management software

Service management software

MS Office / reporting tools

Job description

Redline Powersports Group is seeking a Powersports Service Manager to lead the Augusta, GA service department. You will oversee service advisors and technicians, schedule repairs, and ensure high-quality work while maintaining safety standards.

Responsibilities include customer communication, handling escalated issues, and driving strong customer relationships to encourage repeat business. You will track performance, manage budgets, support warranty processes, and work with sales and parts for a