Powersports Service Advisor & Writer

ProX Powersports; Tennessee; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Dental

Vision

Life insurance

AD&D

Job summary

ProX Powersports in Tennessee is hiring a Service Advisor to join our busy department serving ATV/UTV customers. You will greet customers, document concerns, and coordinate with mechanics to ensure accurate repairs and timely maintenance.

The role emphasizes strong communication, organization, and a proactive approach in a fast-paced environment. Experience preferred; must have a valid driver's license. We offer great pay and comprehensive benefits to support our team.

Qualifications

• Experience as a Service Advisor/Writer (Preferred).
• Must have excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.

Responsibilities

• Greet customers and log vehicle concerns.
• Consult with technicians about repairs and alternatives.
• Explain parts and service options to customers.
• Schedule service appointments and manage drop-offs/pick-ups.
• Provide warranty and maintenance recommendations.
• Oversee service department workflow and timelines.
• Contact customers about service changes or pickups.
• Handle service invoices and payments.
• Obtain approvals from factory/extended warranty when needed.
• Source parts from catalogs and order as needed.

Skills

Communication skills

Organizational skills

Detail-oriented

Team player

Customer service

Job description

ProX Powersports in Tennessee is hiring a Service Advisor to join our busy department serving ATV/UTV customers. You will greet customers, document concerns, and coordinate with mechanics to ensure accurate repairs and timely maintenance.

The role emphasizes strong communication, organization, and a proactive approach in a fast-paced environment. Experience preferred; must have a valid driver's license. We offer great pay and comprehensive benefits to support our team.