Powersports Service Advisor & Expeditor

JC POWERSPORTS NV; Reno (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

JC Powersports NV in Reno, NV is seeking a customer-focused Powersports Service Advisor to greet customers, identify service needs, and write repair orders. You will provide estimates, explain repairs, and obtain approvals while coordinating workflow between technicians and Parts.

This role emphasizes proactive communication and efficient service delivery. Ideal candidates are organized, proactive, and comfortable multitasking in a fast-paced dealership environment.

Qualifications

• High school diploma or GED required.
• 1–3 years sales or technician experience preferred.
• 2–3 years experience as a service writer preferred.

Responsibilities

• Greet customers, identify service needs, and write repair orders.
• Provide estimates, explain repairs, and obtain approvals.
• Coordinate workflow between technicians and Parts.
• Track parts, backorders, and delays to keep units moving.
• Communicate repair status to customers.
• Review completed repairs and coordinate pickup.
• Maintain accurate documentation and deliver service excellence.

Skills

Customer service

Communication skills

Organized

Teamwork

Flexibility

Education

High school diploma or GED

1-3 years sales or technician experience

2-3 years experience as a service writer

Tools

Dealership management systems

Parts/service software

Job description

JC Powersports NV in Reno, NV is seeking a customer-focused Powersports Service Advisor to greet customers, identify service needs, and write repair orders. You will provide estimates, explain repairs, and obtain approvals while coordinating workflow between technicians and Parts.

This role emphasizes proactive communication and efficient service delivery. Ideal candidates are organized, proactive, and comfortable multitasking in a fast-paced dealership environment.