Powersports Parts & Accessory Specialist

ANDERSON POWERSPORTS LLC; Reno (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Anderson Powersports in Reno, NV is seeking a Parts Advisor to help customers select parts and accessories for off-road vehicles, motorcycles, and snowmobiles. You’ll build personalized accessory packages and deliver excellent service in a fast-paced retail environment.

The role emphasizes knowledge of Powersports parts, customer communication, and the ability to upsell related items. Evening and weekend hours may be required, with potential travel between locations.

Qualifications

• High school diploma or equivalent.
• Prior sales or customer service experience.
• Ability to read and comprehend instructions and product details.
• Strong communication skills and the ability to build relationships with customers.
• Bilingual a plus.

Responsibilities

• Assist customers in selecting the right parts and accessories for their Powersports vehicles.
• Maintain knowledge of Powersports parts, compatibility, and functionality.
• Provide exceptional customer service by listening to clients' needs and recommending solutions.
• Utilize merchandising skills to present and organize parts for easy access.
• Upsell and cross-sell accessories that complement purchases.
• Offer basic technical assistance or direct customers to additional resources.
• Keep inventory organized, manage orders, and maintain a tidy workspace.
• Think creatively to suggest unique customization options.
• Troubleshoot issues and find innovative solutions to meet customer needs.
• Clearly communicate product features and benefits to customers.

Skills

Customer service

Sales experience

Powersports knowledge

Communication

Bilingual

Education

High school diploma

Job description

Anderson Powersports in Reno, NV is seeking a Parts Advisor to help customers select parts and accessories for off-road vehicles, motorcycles, and snowmobiles. You’ll build personalized accessory packages and deliver excellent service in a fast-paced retail environment.

The role emphasizes knowledge of Powersports parts, customer communication, and the ability to upsell related items. Evening and weekend hours may be required, with potential travel between locations.