Powersports Service Advisor & Expeditor

Anderson Powersports Havasu; Reno (NV); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Anderson Powersports in Reno, NV is seeking a customer-focused Service Expeditor/Advisor to manage the service flow from check-in to delivery. You will coordinate with customers, technicians, and the Parts Department to ensure accurate repair orders, timely updates, and smooth throughput of repairs.

Ideal candidates are organized, proactive, and mechanically inclined with strong communication and multitasking skills in a fast-paced dealership environment.

Qualifications

• High school diploma or GED required.
• 1–3 years sales or technician experience preferred.
• 2–3 years experience as a service writer preferred.

Responsibilities

• Greet customers, identify service needs, and write accurate repair orders.
• Provide estimates, explain repairs, and obtain approvals.
• Monitor repair orders and coordinate workflow between technicians and Parts.
• Track and expedite parts, backorders, and delays to keep units moving.
• Communicate repair status, changes, and completion times to customers.
• Coordinate warranty, recall, maintenance, and accessory-related work as needed.
• Review completed repairs with customers and coordinate pickup.

Skills

Customer service

Communication skills

Organized

Multitasking

Education

High school diploma or GED

Tools

Dealership software

Job description

Anderson Powersports in Reno, NV is seeking a customer-focused Service Expeditor/Advisor to manage the service flow from check-in to delivery. You will coordinate with customers, technicians, and the Parts Department to ensure accurate repair orders, timely updates, and smooth throughput of repairs.

Ideal candidates are organized, proactive, and mechanically inclined with strong communication and multitasking skills in a fast-paced dealership environment.