Powersports Service Advisor & Customer Care Specialist

Lancaster Honda; Lancaster (Lancaster County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay (hourly + performance incentives)

Paid time off

Employee discounts

Opportunities for advancement

Fun, energetic team environment

Job summary

Jones Powersports in Lancaster is seeking a motivated Service Advisor / Writer to enhance customer satisfaction in our dynamic service department. The ideal candidate will assist customers, schedule service, and ensure effective communication regarding repairs.

Join us to engage in a lively team environment and grow your career in the powersports industry. Experience in service advising and a passion for powersports are key.

Qualifications

• Service advisor/writer experience, preferably in powersports or automotive.
• Strong customer service and communication skills are essential.
• Ability to multitask in a fast-paced environment is crucial.

Responsibilities

• Greet customers and assess service needs accurately.
• Write repair orders and service estimates.
• Schedule appointments and manage service workflow.

Skills

Customer service

Communication skills

Multitasking

Organized

Detail-oriented

Experience with dealer management software

Tools

Lightspeed

Job description

Jones Powersports in Lancaster is seeking a motivated Service Advisor / Writer to enhance customer satisfaction in our dynamic service department. The ideal candidate will assist customers, schedule service, and ensure effective communication regarding repairs.

Join us to engage in a lively team environment and grow your career in the powersports industry. Experience in service advising and a passion for powersports are key.