Powersport Rental Operations Lead

Bobcat Of Mandan Inc; Spearfish (SD); On-site; USD 55,000 - 90,000; Full time

Job summary

Bobcat Of Mandan Inc in Spearfish area is seeking a Rental Manager to lead our Rental department and coordinate with service and parts teams. The ideal candidate will possess strong leadership, a customer-centric mindset, and hands-on knowledge of heavy equipment.

You will supervise staff, schedule rental appointments, monitor performance, ensure safety, and collaborate with Sales to optimize dealership operations. skid-steers, loaders, tractors, and excavators experience is a plus.

Qualifications

• Proven ability to lead and inspire a team.
• Excellent communication and customer focus.
• Technical knowledge of heavy machinery (skid-steers, loaders, tractors, excavators).

Responsibilities

• Lead and manage the Rental department and support staff.
• Oversee scheduling of rental appointments and maintenance tasks.
• Maintain high quality workmanship in line with manufacturer guidelines.
• Monitor productivity, turnaround time, and customer satisfaction; drive continuous improvement.
• Ensure safety compliance and maintain a safe working environment.
• Foster teamwork, professionalism, and accountability.
• Develop relationships with customers and address needs promptly.
• Collaborate with sales and service to optimize dealership performance.
• Stay updated on industry trends and manufacturer updates to improve operations.
• Provide regular reports to senior management on performance and initiatives.

Skills

Team leadership

Customer service

Machinery knowledge

Job description

Bobcat Of Mandan Inc in Spearfish area is seeking a Rental Manager to lead our Rental department and coordinate with service and parts teams. The ideal candidate will possess strong leadership, a customer-centric mindset, and hands-on knowledge of heavy equipment.

You will supervise staff, schedule rental appointments, monitor performance, ensure safety, and collaborate with Sales to optimize dealership operations. skid-steers, loaders, tractors, and excavators experience is a plus.