PowerHVAC Service Manager

Bemana, LLC; Ridgefield Park (NJ); On-site; USD 100,000 - 180,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Healthcare package

401K match

Parental leave

Continuous growth opportunities

Job summary

Bemana, LLC in Ridgefield Park, NJ is seeking a Service Manager to lead a major maintenance enterprise in the critical power sector. You will supervise a premier shop and field service operation, directing a team of over 15 technicians and shaping a culture of high performance.

You will oversee day‑to‑day fleet availability, PM compliance, dispatch of field personnel, and key service metrics while building strong client partnerships and coordinating with Outside Sales.

Qualifications

• 5–10 years in operations, field service, or shop management leading 15+ technicians.
• Strong background in diesel mechanics, heavy equipment, electrical systems, gensets, or HVAC/chiller systems.
• Solid understanding of maintenance accounting, work orders, warranties and P&L/expenses.

Responsibilities

• Supervise, mentor, and coach 15+ shop and field service technicians (including union members).
• Rebuild a positive, productive culture focused on professional growth, high‑quality standards, and accountability.
• Manage day‑to‑day fleet availability, diagnostic queues, PM compliance, work order accounting, and dispatch of field technicians.
• Build strong client partnerships by ensuring timely and reliable service delivery, partnering with Outside Sales.
• Oversee shop operational expenses, optimize parts inventory, manage maintenance P&L, and measure key service performance metrics.
• Ensure prompt and seamless team mobilization for emergency power outages on 24/7 on call.

Skills

Team leadership

Mentoring

Operations management

People development

Job description

We are looking for a Service Manager in Ridgefield Park, NJ area on behalf of a leader in the critical power industry. You will lead a major maintenance enterprise. This is a high‑stakes, fast‑paced, and highly rewarding leadership position. You will have direct operational control over a premier shop and field service operation, supervising and mentoring a dedicated team of over 15 high‑performing shop and union field technicians.

What Is in It for You

• Base salary up to $120K + the opportunity to earn an annual bonus up to 50% of base salary.
  If your target pay is higher, we still encourage you to apply—we could request adjustments based on experience and market conditions.
• Comprehensive healthcare package
• 401K match.
• Provided company vehicle, gas card, cell phone, and laptop.
• Paid parental leave.
• Continuous growth opportunities.

Job Requirements

• Supervise, mentor, and coach 15+ shop and field service technicians (including union members). Rebuild a positive, productive culture focused on professional growth, high‑quality standards, and accountability.
• Manage day‑to‑day fleet availability, diagnostic queues, preventive maintenance (PM) compliance, work order accounting, and dispatch of field technicians.
• Build strong client partnerships by ensuring timely and reliable service delivery. Partner closely with the Outside Sales team.
• Oversee shop operational expenses, optimize parts inventory, manage maintenance P&L, and measure key service performance metrics.
• Ensure prompt and seamless team mobilization for emergency power outages on 24/7 on call.

Job Qualifications

• 5 to 10 years of direct operations, field service, or shop management experience, with a successful track record of leading, mentoring, and growing teams of 15+ technicians.
• Strong background in diesel mechanics, heavy equipment, electrical systems, generators, or industrial commercial HVAC/chiller systems.
• Solid understanding of maintenance accounting, work order administration, warranty processes, and P&L/expense management.
• Direct experience managing union field or shop technicians is highly preferred, though not strictly required.