Power Systems Field Technician — UPS & Start-up Expert

Schneider Electric

Pennsylvania

On-site

USD 86,400 - 129,600

Full time

14 days+
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Benefits offered by this job

401(k) + match
Paid time off ( holidays )
Paid family leaves
Health insurance

Job summary

Schneider Electric is hiring Field Service Representatives to perform assembly, startup, diagnostic, repair and preventive maintenance on power distribution equipment across customer sites in the United States. The role emphasizes problem solving, customer focus, and teamwork, with extensive training provided and a 40-hour guarantee plus overtime.

Expect to work on varied shifts at customer sites, including travel, and to coordinate with District Service teams and Project Managers on complex

Qualifications

  • Associate’s degree or trade/vocational certification or military training in electrical-related disciplines.
  • Ability to read blueprints/schematics.
  • Thorough understanding of AC/DC power and related components.
  • 5+ years of field service repair and customer service with UPS and power distribution equipment.
  • 5+ years in Field Services or similar experience.
  • Adherence to safety procedures and wearing PPE; knowledge of lockout/tagout.
  • NFPA-70E or OSHA experience preferred.
  • Safe driving and vehicle operations.
  • Experience reading schematics, drawings, and operation manuals.
  • Ability to write service reports and respond to customer questions.
  • Physically capable of lifting up to 40 pounds and working in varied environments.
  • English proficiency for customer and team communication.
  • Proficient with Microsoft Office and company digital tools.

Responsibilities

  • Pre-site startup, repair, preventive maintenance, and field modification of equipment.
  • Collaborate with customers, electricians, sales partners, and support teams to solve problems.
  • Complete field service reports and startup data sheets; manage expenses.
  • Work with Manager or Regional Service Director to resolve escalated issues.
  • Engage in ongoing training on products and field techniques.
  • Travel regionally or countrywide for local or broader support.
  • Assist senior technicians and support project management on larger start-ups.
  • Coordinate with larger teams on complex projects.

Skills

Electrical knowledge
Customer service
Problem solving
Reading blueprints/schematics
Safety awareness
English proficiency

Education

Associate’s degree or trade/vocational certification

Tools

Microsoft Office
Diagnostic equipment

Job description

Schneider Electric is hiring Field Service Representatives to perform assembly, startup, diagnostic, repair and preventive maintenance on power distribution equipment across customer sites in the United States. The role emphasizes problem solving, customer focus, and teamwork, with extensive training provided and a 40-hour guarantee plus overtime.

Expect to work on varied shifts at customer sites, including travel, and to coordinate with District Service teams and Project Managers on complex

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