Power Rental Specialist — Customer & Fleet Solutions

Yancey Bros. Co.; Savannah (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full benefits package

Technician tool allowances

401k with strong company match

Employee profit sharing

Financial wellness coaching

Prescription drug coverage

Flexible Spending Accounts

Short & Long Term Disability

Group Life Insurance

Paid holidays

Tuition reimbursement

Ongoing training

Job summary

Yancey Bros. Co. is seeking a Rental Specialist to serve customers for Power Rental. You will set up rental accounts, negotiate rates, develop contracts, and schedule transportation for equipment.

You will need strong customer service, sales experience, and the ability to work with a team in a fast-paced environment. This role supportsGeorgia customers with Caterpillar equipment and services.

Qualifications

• High school diploma or equivalent preferred.
• Knowledge of Microsoft products or similar systems.
• Ability to learn Rental software and Sales Link.
• Proven skills in written and verbal communication, planning, organizing, and interpersonal relationships.
• Ability to manage priorities and work without supervision.
• Proven customer service skills and sales experience with professional telephone manners.
• Strong English communication (spoken and written).
• Physical ability to stand/walk, lift up to 75 pounds, and work after hours during storms.

Responsibilities

• Answer customer inquiries in person or by phone.
• Promote and sell products and services with effective communication.
• Negotiate rental rates and pricing to achieve market share and profitability.
• Handle customer complaints professionally.
• Adhere to customer care standards and safety practices.
• Coordinate maintenance and repairs for rental fleet; arrange transportation for rentals.
• Work with Cat Dealer Network to meet customer needs.
• Support company vision, mission, and values.

Skills

Customer service

Communication

Sales experience

English proficiency

Self-starter

Organization

Teamwork

Urgency/delivery mindset

Education

High school diploma or equivalent

Tools

Rental software

Sales Link

Microsoft Office

Job description

Yancey Bros. Co. is seeking a Rental Specialist to serve customers for Power Rental. You will set up rental accounts, negotiate rates, develop contracts, and schedule transportation for equipment.

You will need strong customer service, sales experience, and the ability to work with a team in a fast-paced environment. This role supportsGeorgia customers with Caterpillar equipment and services.