Power Rental Technician

Yancey Power Systems

Austell (GA)

On-site

USD 45,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Competitive Pay

Individual Bonus Opportunities

Technician Tool Allowance

401k Plan with Company Match

Employee Profit Sharing

Financial Wellness Coaching

Medical, Vision, Dental Insurance

Tuition Reimbursement

Job summary

Yancey Power Systems, based in Austell, Georgia, is seeking a service support technician for our Caterpillar Power Systems Rental Product line. The role includes maintaining and troubleshooting engines and electrical systems while providing guidance and training to service technicians.

Ideal candidates will have at least a high school diploma, three years of rental product experience, and be proficient in Microsoft Office. We offer a full benefits package including competitive pay, medical coverage, and career development opportunities.

Qualifications

3 years of experience with Rental Products or equivalent.
Must be 21 years old or older.
Valid, active driver's license.

Responsibilities

Support Caterpillar Power Systems through technical troubleshooting.
Maintain YPS rental fleet including generators and compressors.
Train service technicians and communicate service issues.

Skills

Microsoft Office Software

Electrical schematics interpretation

Diesel engines experience

Air Compressors knowledge

Temperature Control systems

Customer relationship management

Hands-on problem solving

Excellent communication skills

Education

High school diploma or equivalent

Technical degree or certification

Job description

Who We Are

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on‑highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing

This position is responsible for service support of our Caterpillar Power Systems Rental Product line. Duties will include the maintenance and troubleshooting of engine, electrical and related systems.

Primary Responsibilities

Provide support for YPS Rental products through technical evaluations, troubleshooting, and problem solving.
Repair and maintain YPS rental fleet to include mobile generators, air compressors & temperature control equipment.
Provide guidance, assistance, and training to service technicians and customers as requested.
Communicate cost, service and reliability issues from Shop and Field to office personnel.
Write full reports on findings from field service events, with detailed, clear, concise information.
Communicate daily clear comprehensive reports regarding assigned units.
Represent the Power Systems Rental group in the shop and field.

Additional Responsibilities

Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.

Who We Are Looking For

To be successful in this position you should be able to understand basic features and benefits on all building construction products and be able to accurately articulate this information to the customer, both over the phone and in person. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Education/Experience

High school diploma or related equivalent required
Three years of “Rental Product” experience or accepted alternate

Required Qualifications/Skills

Microsoft Office Software proficiency
Able to read electrical schematics and equipment mechanical drawings
Experience with Diesel engines, Air Compressors and Temperature Control products.
Good working knowledge of power generation components, compressed air systems and fuel systems.
Excellence at managing Customer relationships
High level of responsiveness, and a strong proactive attitude to problem solving
Ability and motivation to learn quickly.
Excellent written and oral communication skills.
Desire and aptitude to perform hands‑on work.
Ability to think and reason for one’s self
Must be 21-years-old or older.
Valid, active driver's license.
Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:
- Background check and MVR with less than 10 points.
- DOT Physical
- Drug Screen

Preferred Qualifications/Skills

Technical Degree or Certification a plus

Values

Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal Candidates Will Demonstrate The Following Values

Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude

What We Offer

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure