Power Equipment Solutions Advisor

Rural King; Lancaster (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) with company match

Associate discounts

Training and professional development

Career opportunities with a company of

A collaborative, team-focused work env

Job summary

Rural King is seeking a Power Equipment Sales Specialist to provide expert product knowledge and exceptional customer service while driving sales across our power equipment departments. This role supports customers throughout the equipment lifecycle, including sales, financing, delivery, service, and warranty.

You’ll help customers choose tractors, mowers, UTVs, and related parts by understanding their needs and applying product knowledge.

Qualifications

• Retail sales, power equipment, agricultural equipment, lawn and garden, tractor, UTV, or related experience preferred.
• Strong knowledge of power equipment and its applications.
• Ability to meet sales goals, build customer relationships, and recommend products based on customer needs.
• Strong communication, customer service, problem-solving, and active listening skills.
• Ability to explain technical product information clearly.
• Experience with CRM, Salesforce, POS, or retail technology preferred.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced retail environment.

Responsibilities

• Help customers select equipment based on their needs, application, and budget.
• Provide product recommendations, demonstrations, and financing support.
• Manage special orders and maintain accurate customer and sales information in Salesforce.
• Build customer relationships and support sales goals through knowledgeable, solution-focused service.
• Maintain accurate equipment inventory and customer lifecycle records in store systems and Salesforce, including sales, service, delivery, and warranty information.
• Complete pre-delivery inspections (PDI) on applicable equipment.
• Assist with receiving, moving, displaying, and delivering equipment.
• Maintain equipment displays, signage, and outdoor merchandising to company standards.
• Coordinate service and repairs with mechanics, parts associates, and mobile technicians.
• Process service documentation, including cases, parts requests, work orders, and warranty claims.
• Support customers throughout the delivery, service, and warranty process.
• Promote safe equipment operation and proper maintenance.
• Train associates on power equipment products and customer needs.
• Maintain clean and organized equipment and shop areas.
• Use computers, tablets, Salesforce, POS systems, and handheld devices.
• Participate in cross-training and perform other duties as assigned.

Skills

Retail sales

Power equipment knowledge

Customer service

CRM Salesforce

Communication

Tools

Salesforce

POS systems

Inventory systems

Job description

Rural King is seeking a Power Equipment Sales Specialist to provide expert product knowledge and exceptional customer service while driving sales across our power equipment departments. This role supports customers throughout the equipment lifecycle, including sales, financing, delivery, service, and warranty.

You’ll help customers choose tractors, mowers, UTVs, and related parts by understanding their needs and applying product knowledge.