Post-Sales Solutions Engineer for MSP Partners

N-able Technologies Ltd.; Morrisville (NC); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision

Pension Plan

Employee Stock Purchase Program

Paid Volunteer Days

2 PaidVolunteerDays per year

Flexible PTO

Learning opportunities

Job summary

N-able Technologies Ltd. is seeking a Post Sales Solutions Engineer to join its hybrid team in Morrisville, NC. You will connect with MSP partners, offer technical guidance, and design custom monitoring, automation, and reporting solutions to maximize product value.

You will collaborate with Product and Development to address gaps, mentor peers, and help partners migrate effectively while ensuring top-tier support and training.

Qualifications

• Experience in a customer-facing technical role, ideally selling to MSPs.
• Strong communication and presentation abilities for partner discussions.
• Ability to guide and mentor colleagues in technical areas.

Responsibilities

• Build and nurture partner relationships and understand their technical needs.
• Provide expert technical guidance and align solutions with product capabilities.
• Advocate for partner needs with Product Management and Development.
• Design and implement monitoring, automation, and reporting solutions.
• Troubleshoot complex issues and coordinate with Support as needed.
• Deliver training and enablement to partners and internal teams.
• Share MSP market insights to aid migrations and competitive positioning.
• Document interactions and project updates for clear communication.

Skills

Customer facing

MSP experience

Technical communication

Presentation skills

Education

Technical degree (preferred)

Tools

Windows OS

Scripting

Automation

Networking

Virtualization

MacOS

Job description

N-able Technologies Ltd. is seeking a Post Sales Solutions Engineer to join its hybrid team in Morrisville, NC. You will connect with MSP partners, offer technical guidance, and design custom monitoring, automation, and reporting solutions to maximize product value.

You will collaborate with Product and Development to address gaps, mentor peers, and help partners migrate effectively while ensuring top-tier support and training.