Post-Sales SaaS Solutions Architect: AI Workflows

Zingtree; Washington (District of Columbia); Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Competitive Compensation

Health, Dental, and Vision Benefits (100% covered for employees)

Equity Stock Options

401(k) Retirement Plan

Paid Parental Leave

Unlimited PTO

Flexible Remote Work Environment

$500 Home Office Stipend + Monthly Internet/Phone reimbursement

Co‑Working Reimbursement up to $200/month

Job summary

A technology solutions provider based in Washington, D.C. seeks a SaaS Solutions Architect to design and implement AI-driven workflows. This hands-on role requires collaboration with clients to ensure effective project execution and technical integration. Ideal candidates will have over 4 years of experience in solutions architecture, excellent project management skills, and a passion for customer service. The position offers competitive compensation and a flexible remote work environment.

Qualifications

• 4+ years in customer engineering or technical project implementation roles.
• Experience with automation technologies and integration architectures.
• Proficient in troubleshooting technical challenges.

Responsibilities

• Design and build AI-driven conversational workflows.
• Collaborate with IT teams to configure integrations.
• Lead onboarding sessions to gather business requirements.

Skills

Project Management

Client-Facing Expertise

Analytical Mindset

Conversational AI Expertise

Tools

JavaScript

APIs

Salesforce

Zendesk

Job description

A technology solutions provider based in Washington, D.C. seeks a SaaS Solutions Architect to design and implement AI-driven workflows. This hands-on role requires collaboration with clients to ensure effective project execution and technical integration. Ideal candidates will have over 4 years of experience in solutions architecture, excellent project management skills, and a passion for customer service. The position offers competitive compensation and a flexible remote work environment.