Post-Sales Enablement Lead for Scale & Success

Assort Health; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Lifelong learning budget

Office setup stipend

Top-tier health coverage

Flexible PTO

Meals & snacks

Fitness stipend

Commuter benefits

401(k)

Job summary

Assort Health in San Francisco is seeking a post-sales Enablement Manager to close the onboarding gap for Implementation, CSM, and Support teams. You’ll build scalable enablement systems, certification, and knowledge architecture to drive faster time-to-productivity and higher customer satisfaction.

You’ll partner with Product, Engineering, Sales, and leadership to tie enablement to business metrics such as first-contact resolution, churn, and NRR, while leveraging LLMs and automation to scale

Qualifications

• Minimum 4+ years in post-sales enablement at scale SaaS.
• Built enablement systems: onboarding, certification, knowledge architecture.
• Proven track record improving business metrics beyond training.

Responsibilities

• Own onboarding for Implementation, CSM, and Support teams.
• Develop playbooks for go-live and ongoing account management.
• Lead measurement: time-to-live, first-call resolution, PSAT, churn, NRR.
• Collaborate with Product, Engineering, Sales, and post-sales leadership.

Skills

Post-sales enablement

SaaS onboarding systems

LLMs & automation

Cross-functional collaboration

Job description

Assort Health in San Francisco is seeking a post-sales Enablement Manager to close the onboarding gap for Implementation, CSM, and Support teams. You’ll build scalable enablement systems, certification, and knowledge architecture to drive faster time-to-productivity and higher customer satisfaction.

You’ll partner with Product, Engineering, Sales, and leadership to tie enablement to business metrics such as first-contact resolution, churn, and NRR, while leveraging LLMs and automation to scale