Post Production Support Specialist

University of Southern California; Los Angeles (CA); On-site; USD 54,000 - 60,000; Full time

Job summary

University of Southern California is seeking a Post-Production Support Specialist to maintain post-production technology in the School of Cinematic Arts facilities. You will support end-users on Mac and Windows systems and manage Avid, NEXIS, and color workflow in instructional spaces.

The role requires strong troubleshooting, customer service, and hands-on experience with post-production software and hardware, including Avid Media Composer, Pro Tools, and DaVinci Resolve.

Qualifications

• Bachelor's Degree or equivalent; 3 years experience in Post-Production Editorial.
• Experience supporting post-production workflows and end-users.
• Strong troubleshooting and customer-service skills; Mac/Windows proficiency.
• Knowledge of Avid, Resolve, Pro Tools in a professional setting.

Responsibilities

• Support Avid Media Composer installation, usage, and workflow.
• Manage Avid NEXIS storage and workstation config/maintenance.
• Provide Windows and MacOS systems administration and end-user support.
• Assist handoff of picture to post-production sound and color; support color tools.

Skills

End-user support

Troubleshooting

Customer service

Mac & Windows proficiency

Education

Bachelor's Degree or equivalent

Tools

Avid Media Composer

NEXIS

Pro Tools

DaVinci Resolve

Job description

USC's School of Cinematic Arts is seeking a Post-Production Support Specialist to help maintain post-production technology in the school's facilities. The School of Cinematic Arts is the premier school for the study of cinematic arts and works on the cutting edge of technology in all aspects of media production.

The Post-Production Support Specialist is a member of the Digital Media & Technology group responsible for end-user support and maintenance of computers, software, and audio-visual equipment used in the school's instructional spaces.

The ideal candidate will be an expert in post-production hardware and software including Avid Media Composer, NEXIS, Pro Tools, and DaVinci Resolve. They will have hands-on experience supporting end-users. The candidate should possess excellent technical troubleshooting and customer service skills and be adept at supporting both Mac and Windows computers. The role requires a strong working knowledge of post-production workflow.

Responsibilities

• Supporting Avid Media Composer installation, usage, and workflow
• Managing of Avid NEXIS storage
• Workstation configuration, maintenance, and wiring
• Windows and MacOS systems administration
• Supporting handoff of picture to post-production sound and color
• Color Correction workflow including monitor calibration and support of color tools in Media Composer & Resolve
• DCP creation, validation, and cinema server ingestion
• Creating procedures and documentation
• Providing technical training and support for students, faculty, and staff
• Monitoring and responding to help desk ticketing system
• Additional knowledge in these areas is a plus: Sync, timecode, and multicam Atmos and closed caption support Emerging pre-vis and production technologies such as the virtual production tools in Unreal Engine Generative AI tools in previz and post-production

Minimum Qualifications

• Bachelor's Degree, or combined experience/education as substitute for minimum education
• 3 years of experience in Post-Production Editorial

Preferred Qualifications

• Bachelor's Degree in film production, information technology, entertainment technology, or media-related field
• 5-10 years of experience directly supporting Post-Production Editorial

  The hourly rate range for this position is $38.93 - $43.34.

  When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

  USC employees, by virtue of the university’s status as a nonprofit tax-exempt organization, may qualify for public service student loan forgiveness (PSLF).

  USC is an equal opportunity, affirmative action employer.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

  USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance.

  We provide reasonable accommodations to applicants and employees with disabilities.

  Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Field of Expertise: Knowledge of computing environments. Experience with networks, workstations, wireless communication, security software and procedures. Working knowledge of associated hardware, software, operating systems, and peripherals.

  USC is an equal opportunity employer.

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

  USC observes affirmative action obligations consistent with state and federal law.

  USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety.

  Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

  We provide reasonable accommodations to applicants and employees with disabilities.

  Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [e-mail].

  Inquiries will be treated as confidential to the extent permitted by law.

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  If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$155045.htmld

  USC is a leading private research university located in the heart of downtown Los Angeles - a global center for arts, technology and international business. As the largest private employer in the city - responsible for more than $5 billion annually in economic activity in the region - we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills. As a USC employee, you will enjoy excellent benefits and perks, and you will be a member of the Trojan Family - the faculty, staff, students and alumni who make USC a great place to work.