Post Production Support Specialist

University of Southern California; Glendale (CA); On-site; USD 81,000 - 90,000; Full time

Job summary

University of Southern California is seeking a Post-Production Support Specialist to maintain post-production technology and support end users in the School of Cinematic Arts. The role covers hardware, software, and workflows across Avid, DaVinci Resolve, NEXIS, and related tools.

The ideal candidate will have strong troubleshooting and customer service skills, with experience supporting both Mac and Windows environments.

Qualifications

• Bachelor's Degree or combined experience/education as substitute for minimum education.
• 3 years of experience in Post-Production Editorial.
• 5-10 years of experience directly supporting Post-Production Editorial.

Responsibilities

• Supporting Avid Media Composer installation, usage, and workflow
• Managing of Avid NEXIS storage
• Workstation configuration, maintenance, and wiring
• Windows and MacOS systems administration
• Supporting handoff of picture to post-production sound and color
• Color Correction workflow including monitor calibration and support of color tools in Media Composer & Resolve
• DCP creation, validation, and cinema server ingestion
• Creating procedures and documentation
• Providing technical training and support for students, faculty, and staff
• Monitoring and responding to help desk ticketing system
• Additional knowledge in these areas is a plus: Sync, timecode, and multicam
• Atmos and closed caption support
• Emerging pre-vis and production technologies such as the virtual production tools in Unreal Engine
• Generative AI tools in previz and post-production

Skills

End-user support

Troubleshooting

Customer service

Mac/Windows support

Education

Bachelor's degree

Tools

Avid Media Composer

Avid NEXIS

Pro Tools

DaVinci Resolve

Unreal Engine

Job description

USC's School of Cinematic Arts is seeking a Post-Production Support Specialist to help maintain post-production technology in the school's facilities. The School of Cinematic Arts is the premier school for the study of cinematic arts and works on the cutting edge of technology in all aspects of media production.

The Post-Production Support Specialist is a member of the Digital Media & Technology group responsible for end-user support and maintenance of computers, software, and audio-visual equipment used in the school's instructional spaces.

The ideal candidate will be an expert in post-production hardware and software including Avid Media Composer, NEXIS, Pro Tools, and DaVinci Resolve. They will have hands-on experience supporting end-users. The candidate should possess excellent technical troubleshooting and customer service skills and be adept at supporting both Mac and Windows computers. The role requires a strong working knowledge of post-production workflow.

Responsibilities include, but are not limited to:

• Supporting Avid Media Composer installation, usage, and workflow
• Managing of Avid NEXIS storage
• Workstation configuration, maintenance, and wiring
• Windows and MacOS systems administration
• Supporting handoff of picture to post-production sound and color
• Color Correction workflow including monitor calibration and support of color tools in Media Composer & Resolve
• DCP creation, validation, and cinema server ingestion
• Creating procedures and documentation
• Providing technical training and support for students, faculty, and staff
• Monitoring and responding to help desk ticketing system

• Additional knowledge in these areas is a plus:
• Sync, timecode, and multicam
• Atmos and closed caption support
• Emerging pre-vis and production technologies such as the virtual production tools in Unreal Engine
• Generative AI tools in previz and post-production

Minimum Qualifications:

Bachelor's Degree, or combined experience/education as substitute for minimum education

3 years of experience in Post-Production Editorial

Preferred Qualifications:

Bachelor's Degree in film production, information technology, entertainment technology, or media-related field

5-10 years of experience directly supporting Post-Production Editorial

The hourly rate range for this position is $38.93 - $43.34. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC employees, by virtue of the university's status as a nonprofit tax-exempt organization, may qualify for public service student loan forgiveness (PSLF).

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. We provide reasonable accommodations to applicants and employees with disabilities.

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education

Minimum Experience: 2 years

Minimum Field of Expertise: Knowledge of computing environments. Experience with networks, workstations, wireless communication, security software and procedures. Working knowledge of associated hardware, software, operating systems, and peripherals.

Job ID REQ20181591

Posted Date 10/06/2026