Post-Closing Team Lead

Priority Title

Virginia Beach (VA)

On-site

USD 70,000 - 90,000

Full time

11 days ago

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Job summary

Priority Title & Escrow in Virginia Beach is seeking a Purchase Processing Team Lead to supervise escrow officers and assistants, ensuring accurate, timely, and compliant services while maintaining exceptional client service.

You will train and mentor staff, manage workloads, resolve title issues, and coordinate closings, with strong knowledge of mortgage docs, SoftPro, and MS Office.

Qualifications

Minimum 3 years of experience in title and escrow, specifically in purchase transactions.
Strong knowledge of mortgage loan documentation.
Excellent Microsoft Office skills, especially Excel for data analysis and reporting.
Proficiency with escrow and title software systems (e.g., SoftPro).
Proven leadership experience preferred.
Strong knowledge of title insurance, escrow procedures, and state regulatory requirements.
Excellent communication, organizational, and problem-solving skills.
Ability to prioritize tasks in a fast-paced environment

Responsibilities

Lead and support the purchase processing team, ensuring quality and efficiency in all transactions.
Monitor pipeline volumes and allocate workloads to balance capacity across the team.
Serve as an escalation point for complex or high-risk transactions.
Train, mentor, and coach team members on best practices, procedures, and compliance.
Ensure adherence to company policies, state regulations, and industry guidelines.
Collaborate with other departments to resolve title issues and coordinate closing timelines.
Review and approve closing documents and disbursements as needed.
Track and report team performance metrics to leadership.
Support a culture of continuous improvement, accountability, and customer service.

Skills

Leadership experience

Communication skills

Organizational skills

Problem-solving skills

Knowledge of title insurance, escrow

State regulatory requirements

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Escrow Officer license or certification (if required by state)

Tools

Excel

SoftPro

Job description

Company Description

Priority Title & Escrow is headquartered in Virginia Beach. Our experienced professionals take pride in delivering efficient, accurate, and market-priced real estate solutions. We are leading the settlement services industry across the country with our local expertise and national reach. Priority Title & Escrow blends the latest technology with local insight and nationwide expertise to produce settlement solutions our clients can count on. Fast. Efficient. Accurate. Smart. Work with people who share your priorities – the best in the business – and gain an advantage over the competition. Become a part of Priority Title & Escrow’s Team today!

Description

Company Description

Role Description

The Purchase Processing Team Lead is responsible for overseeing and supporting a team of escrow officers and/or assistants handling purchase transactions. This role ensures the team delivers accurate, timely, and compliant escrow services while maintaining exceptional client service standards. The Team Lead will provide training, mentorship, and workflow management, and act as a subject matter expert on escrow purchase transactions.

Key Responsibilities

Lead and support the purchase processing team, ensuring quality and efficiency in all transactions.
Monitor pipeline volumes and allocate workloads to balance capacity across the team.
Serve as an escalation point for complex or high-risk transactions.
Train, mentor, and coach team members on best practices, procedures, and compliance.
Ensure adherence to company policies, state regulations, and industry guidelines.
Collaborate with other departments to resolve title issues and coordinate closing timelines.
Review and approve closing documents and disbursements as needed.
Track and report team performance metrics to leadership.
Support a culture of continuous improvement, accountability, and customer service.

Requirements

Qualifications

Education & Experience:
Minimum 3 years of experience in title and escrow, specifically in purchase transactions.
Technical Skills:
Strong knowledge of mortgage loan documentation.
Excellent Microsoft Office skills, especially in Excel for data analysis and reporting.
Proficiency with escrow and title software systems (e.g., SoftPro).
Core Competencies:
Proven leadership experience preferred.
Strong knowledge of title insurance, escrow procedures, and state regulatory requirements.
Excellent communication, organizational, and problem-solving skills.
Ability to prioritize tasks in a fast-paced environment

Note

This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or qualifications.

Education And Experience

High school diploma or equivalent required; associate or bachelor’s degree in business, real estate, or related field preferred.
Minimum 3–5 years of experience in title and escrow, with a focus on purchase transactions.
Prior leadership, supervisory, or mentoring experience is strongly preferred.
Escrow Officer license or certification (if required by state) preferred.

Physical Requirements