Escrow Purchase Processing Team Lead

Priority Title & Escrow, LLC; Virginia Beach (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

Priority Title & Escrow, LLC is seeking a Purchase Processing Team Lead to oversee a team of escrow officers and assistants, ensuring accurate, timely, and compliant escrow services for purchase transactions. The role includes training, mentorship, and workload management to maintain exceptional client service.

The successful candidate will have at least 3 years in title and escrow, strong mortgage documentation knowledge, and proficiency in MS Office and escrow software such as SoftPro.

Qualifications

• Role requires 3+ years in title and escrow, purchase transactions focus.
• Strong knowledge of mortgage loan documentation and compliance.
• Experience leading and mentoring a team is preferred.

Responsibilities

• Lead and support the purchase processing team for accuracy and efficiency.
• Monitor pipeline volumes and balance workloads across the team.
• Serve as escalation point for complex transactions and compliance issues.
• Train, mentor, and coach team members on procedures and policies.
• Ensure adherence to policies, regulations, and guidelines.
• Collaborate with other departments to resolve title issues and coordinate closings.
• Review and approve closing documents and disbursements as needed.
• Track and report team performance metrics to leadership.

Skills

Leadership experience

Excel data analysis

Communication skills

Organizational skills

Problem-solving

Prioritization

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Escrow Officer license or certification preferred

Tools

SoftPro

MS Office

Job description

Priority Title & Escrow, LLC is seeking a Purchase Processing Team Lead to oversee a team of escrow officers and assistants, ensuring accurate, timely, and compliant escrow services for purchase transactions. The role includes training, mentorship, and workload management to maintain exceptional client service.

The successful candidate will have at least 3 years in title and escrow, strong mortgage documentation knowledge, and proficiency in MS Office and escrow software such as SoftPro.