Post-Acute Care Case Manager

PACS Group; United States; On-site; USD 60,000 - 85,000; Full time

Job summary

PACS Group is seeking a dedicated care coordinator to work with residents, families, and healthcare providers to develop and implement comprehensive plans of care. You will collaborate with insurance payers and care teams to deliver extraordinary, cost-conscious care across our post-acute network.

Ideal candidates have a Bachelor’s degree in Social Work or related field, healthcare case management experience, and familiarity with PCC or other EMR systems.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Nursing, or related field preferred (non-licensed candidates accepted).
• Experience in healthcare, case management, or social services strongly preferred.
• Knowledge of Medicare, Medi-Cal, and Medicaid programs and benefits.
• Familiarity with PCC (PointClickCare) or other electronic medical record systems preferred.
• Strong communication skills with the ability to read and comprehend policy and procedure manuals, and effectively present information to residents, families, and staff.
• Demonstrated ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
• Compassionate, professional demeanor with commitment to resident-centered care.

Responsibilities

• Communicate regularly with residents and families about Plans of Care and treatment protocols.
• Attend and participate in morning meetings to facilitate team communication.
• Answer residents’ questions about care and illness progression.
• Monitor and adjust residents’ statuses based on changing needs.
• Organize daily work by assessing residents’ needs in areas of responsibility.
• Complete documentation as required.
• Coordinate care with residents, care providers, facility financial services, and third‑party payers.
• Oversee admissions and discharge activities.
• Coordinate referrals to and from the facility.
• Maintain professional, respectful interactions with residents, families, staff and partners.

Skills

Communication

Organization

Time management

Compassionate demeanor

Education

Bachelor’s degree in Social Work or related field

CCM certification a plus

Tools

PCC/EMR systems

Job description

PACS Group is seeking a dedicated care coordinator to work with residents, families, and healthcare providers to develop and implement comprehensive plans of care. You will collaborate with insurance payers and care teams to deliver extraordinary, cost-conscious care across our post-acute network.

Ideal candidates have a Bachelor’s degree in Social Work or related field, healthcare case management experience, and familiarity with PCC or other EMR systems.