Resident Care Navigator & Case Manager

PACS; California; On-site; USD 65,000 - 90,000; Full time

Job summary

PACS is seeking a dedicated Care Coordinator/Case Manager to collaborate with residents, families, and healthcare providers to implement cost‑effective, patient‑centered care plans. The role emphasizes communication, documentation, and coordination across disciplines within a California facility.

Ideal candidates hold a Bachelor’s degree in Social Work or related field, healthcare or social services experience, and familiarity with PCC or EMR systems.

Qualifications

• Healthcare or social services experience preferred.
• Knowledge of Medicare, Medi-Cal, and Medicaid programs is a plus.
• Ability to read and comprehend policy and procedure manuals and effectively present information.

Responsibilities

• Communicate plans of care with residents and families, including treatment plans, PT/OT, and other protocols.
• Attend and participate in morning meetings to facilitate team communication.
• Assist residents and families by answering questions about care and illness progression.
• Monitor resident status and adjust care plans as needs change.
• Organize daily work by assessing residents' needs and priorities.
• Complete required documentation accurately and timely.
• Coordinate care with residents, providers, and payers for cost-effective services.
• Oversee admissions, discharges, and referrals.
• Maintain professional interactions with residents, families, staff, and partners.

Skills

Communication

Organization

Care coordination

Documentation

Computer skills

Education

Bachelor's degree in Social Work or related field

Certified Case Manager (CCM) certification a plus

Job description

PACS is seeking a dedicated Care Coordinator/Case Manager to collaborate with residents, families, and healthcare providers to implement cost‑effective, patient‑centered care plans. The role emphasizes communication, documentation, and coordination across disciplines within a California facility.

Ideal candidates hold a Bachelor’s degree in Social Work or related field, healthcare or social services experience, and familiarity with PCC or EMR systems.