Portuguese iRobot Support Specialist — Relocate to Sofia

Employers from Greece; United States; À distance; USD 23 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

Office in Sofia

Résumé du poste

Mercier Consultancy Group seeks a Portuguese Speaking iRobot Support Specialist to join its Sofia-based team. You will provide expert technical support for iRobot consumer electronics, handle inquiries via phone, email, and chat, and diagnose hardware/software issues with precision.

The role includes relocation support, fully paid training, health insurance, and a monthly bonus. Fluency in Portuguese is essential, as is a passion for technology and strong customer service skills.

Qualifications

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Proven passion for consumer electronics and modern smart-home technology.
• Strong communication skills and a customer-centric mindset.
• Technical aptitude and the ability to solve complex problems in a fast-paced environment.
• Flexibility to relocate to Sofia, Bulgaria, for this on-site role.

Responsabilités

• Provide expert technical support and troubleshooting for iRobot consumer electronics.

Connaissances

Portuguese fluency

Customer support

Technical troubleshooting

CRM usage

Communication skills

Outils

CRM software

Description du poste

Mercier Consultancy Group seeks a Portuguese Speaking iRobot Support Specialist to join its Sofia-based team. You will provide expert technical support for iRobot consumer electronics, handle inquiries via phone, email, and chat, and diagnose hardware/software issues with precision.

The role includes relocation support, fully paid training, health insurance, and a monthly bonus. Fluency in Portuguese is essential, as is a passion for technology and strong customer service skills.